Medical Receptionist - Hospice

Deercreekseniorliving; San Diego (CA); On-site; USD 29,000 - 34,000; Full time

Job summary

Seaport Hospice is seeking a compassionate Medical Receptionist to be the first point of contact, delivering outstanding customer service and supporting front desk operations.

The role requires HIPAA compliance, accurate data entry, and teamwork with clinical staff; the position offers full-time hours in San Diego, with pay between $21 and $25 per hour.

Qualifications

• Minimum one year in office or customer service, preferably in hospice or health care.
• Typing speed of 50 wpm.
• Strong communication, organizational, and multitasking abilities.
• Proficient computer and telephone skills; knowledge of medical terminology.
• HIPAA guidelines knowledge and confidentiality.

Responsibilities

• Greet and assist visitors professionally.
• Answer, screen, and direct calls promptly.
• Verify patient information per HIPAA guidelines.
• Manage mail, deliveries, and front desk area.
• Support basic administrative tasks and data entry.
• Assist medical records and other departments as needed.
• Maintain visitor logs and vendor/guest visits documentation.
• Ensure HIPAA confidentiality at all times.

Skills

Typing 50 wpm

Customer service

Communication skills

Organizational skills

Multitasking

Medical terminology

Education

Business college degree

Job description

Medical Receptionist - Hospice
Pay Range: $21 - $25 per hour
Job Type: Full Time
Join Seaport Hospice – Provide Comfort and Care That Truly Matters

Are you a compassionate Medical Receptionist looking to make a meaningful impact?

At Seaport Hospice, we believe hospice aides hold one of the noblest professions. Our CHHAs are the heart of hospice care, helping us fulfill our mission to provide life-changing service to patients and families during their most challenging times.

We foster a culture built on:

• Celebration of successes and making work enjoyable
• Highest standards of care and professionalism
• Continuous learning and growth
• Respect and empathy for others
• Innovation with good judgment
• Most importantly, we put employees first, because exceptional patient care starts with a supported and valued team.

JOB SUMMARY

The Medical Receptionist serves as the first point of contact for visitors and callers, providing exceptional customer service and administrative support. This role ensures smooth front desk operations and assists with various office tasks to maintain an efficient and welcoming environment.

RESPONSIBILITIES

• Greet and assist visitors in a professional and friendly manner.
• Answer, screen, and direct incoming phone calls promptly.
• When answering patient calls or handling patient-related inquiries, confirm identity and verify information in accordance with HIPAA guidelines.
• Manage incoming and outgoing mail and deliveries.
• Maintain a clean and organized reception area.
• Assist with basic administrative tasks such as filing, data entry, and document preparation.
• Handles inquiries and provides accurate information about the company.
• Support medical records and other departments as needed with clerical tasks.
• Maintains visitor log and documents related to vendor and guest visits Checks incoming mail daily, sorts appropriately, and delivers or scans mail to recipients.
• Ensure compliance with HIPAA regulations by safeguarding patient information and maintaining confidentiality at all times.
• Maintains the emergency preparedness patient roster within the front office binder.
• Maintains the files, equipment, supplies, postage and general office and kitchen condition in an orderly manner.

JOB REQUIREMENTS

• A minimum of one year experience in office or customer service, preferably in hospice or health care, or graduation from a one- or two-year business college preferred.
• Able to type 50 words per minute.
• Strong communication, organizational, and multitasking skills.
• Proficient Computer and Telephone skills Knowledge of Medical terminology

About Seaport Hospice

Seaport Hospice is part of the Pennant Group, a nationwide network with over 300 locations.

We combine the stability of a proven healthcare leader with the freedom to innovate locally in San Diego hospice care.

Our Core Values: CAPLICO Celebration Accountability Passion for Learning Love One Another Intelligent Risk Taking Customer Second Ownership

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets.

More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

Seaport Hospice is a local hospice, committed to providing the highest quality, patient-centered hospice services to our patients.

We firmly believe that we are here to help patients and their families on the end of life journey in 3 main ways:

• Providing comfort where there is pain
• Providing solutions where there are challenges
• Providing peace in the midst of chaos

We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.