Medical Receptionist (Full-time) - Dermatology (Boulder, CO)

Boulder Medical Center; Boulder (CO); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Company-paid life insurance

401(k)

Paid Time Off

Six paid holidays

Job summary

Boulder Medical Center is seeking a Medical Receptionist for the Dermatology team in Boulder, CO. The role is full-time, Monday through Friday, 40 hours per week, handling patient scheduling and front-desk duties in a friendly clinic environment.

Ideal candidates will have strong customer service, phone etiquette, and data-entry skills, with preferred bilingual Spanish abilities and experience in healthcare settings.

Qualifications

• Must have excellent customer service and communication skills.

Responsibilities

• Answers the telephone promptly, evaluating patient needs to determine appointment type.
• Summarizes appointment details prior to ending the phone call.
• Manages all phone functionalities such as transfers, placing callers on hold, forwarding to afterhours.
• Accurately records patient name, numbers and demographic information with correct spelling and punctuation.
• Schedules / reschedules / cancels appointments according to provider preference and scheduling protocol.

Skills

Customer service

Phone etiquette

Communication

Data entry

English proficiency

Bilingual Spanish

Education

High school diploma or equivalent

Associates degree or some college coursework in Business/Healthcare Administration

Tools

CRM software

Job description

Job Description

Do you enjoy working with friendly and helpful people in a positive work environment? Are you ready to embrace a career that offers a variety of learning opportunities? Are you looking to make a positive impact on peoples' lives in our community?

Job Description

Do you enjoy working with friendly and helpful people in a positive work environment? Are you ready to embrace a career that offers a variety of learning opportunities? Are you looking to make a positive impact on peoples' lives in our community?

Consider a career at Boulder Medical Center (BMC). We are 100% privately owned and Physician operated, we provide care in over 20 different specialties, have 90+ providers practicing today, we employ 325+ Healthcare Professionals, and we have locations through-out Boulder County, CO.

Summary

Boulder Medical Center (BMC) is currently seeking Medical Receptionist candidates to join our Dermatology team! This position will work full-time 40 hours per week Monday through Friday.

Job Perks

• Full-time employees are eligible for medical / dental / vision, flexible spending, company-paid life insurance as well as several voluntary benefit options, 401(k), Paid Time Off (PTO) and six (6) paid holidays annually.
• Day shift schedules are Monday through Friday. There are occasional voluntary four (4) hour shifts on Saturday mornings from 8 am - 12 pm for several primary clinics (Family Medicine and Pediatrics).
• Experience working in both primary care and specialty care clinics.

Job Duties

• Answers the telephone promptly, evaluating patient needs to determine appointment type.
• Summarizes appointment details prior to ending the phone call.
• Manages all phone functionalities such as transfers, placing callers on hold, forwarding phone to afterhours message system, etc.
• Accurately records patient name, numbers and demographic information using correct spelling and punctuation.
• Schedules / reschedules / cancel appointments according to provider preference and scheduling protocol.

Required Experience

• Must use good judgment, professionalism and discretion when screening telephone calls, answering inquires and relaying appropriate information.
• Ability to work under pressure and maintain phone etiquette using tact and diplomacy.
• Must have excellent customer service and communication skills.
• Strong computer and data entry skills.
• Must possess strong grammar and spelling ability as well as the ability to read, write and understand the English language.
• Neat, well-groomed appearance and courteous manner.
• Knowledge of medical terminology and HIPAA compliance, preferred.

Education Requirements

• High school diploma or equivalent
• Associates Degree or some college coursework in Business or Healthcare Administration, preferred.

Experience

• One (1) year of previous work experience involving public contact, preferably with heavy phone experience.
• Previous experience with patient scheduling in a hospital or clinic setting, highly desired.
• Bi-lingual ability (Spanish), a plus.

Salary Range

• $17.19 - $22.92/hour; depending on experience

Location

• Boulder, CO

Benefits

Keyword: Patient scheduler, OB/GYN, Medical Receptionist, Medical Secretary, MA, CMA, RMA, Medical Assistant, Scheduler, Nurse, MAA, Medical Administrative Assistant, EMT, Centralized Scheduler