Medical Receptionist - Full Time

Integrity Urgent Care; Rowlett (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Integrity Urgent Care is looking for a Front Office Medical Receptionist to provide exceptional service as the first point of contact for patients. This role is crucial for ensuring patients receive the highest quality care in a modern urgent care environment. Responsibilities include managing patient flow, handling co-pays, and collaborating with healthcare providers.

Benefits

Work-life balance with flexible schedule

Competitive pay

Generous PTO

Health insurance

Dental insurance

Vision insurance

Retirement package with employer match

Short-term and long-term disability options

Life insurance

Qualifications

• 2+ years in a customer-centric role preferred.
• BLS certification preferred.
• Familiarity with insurance summary data is a plus.

Responsibilities

• Greet and check in patients accurately, collecting co-pays.
• Protect patient rights by maintaining confidentiality.
• Coordinate patient flow and manage the lobby area.

Skills

Communication

Interpersonal skills

Multitasking

Organizational skills

Attention to detail

Medical terminology knowledge

Proficient in Microsoft Office

Customer service

Education

High school diploma or equivalent

Tools

Electronic medical record systems

Job description

Integrity Urgent Care is seeking a qualified Front Office Medical Receptionist to join our team. As a Front Office Medical Receptionist, you will be the first point of contact for our patients and play a vital role in ensuring that each patient receives the highest quality of care. You will be responsible for providing friendly and efficient service while maintaining a professional demeanor at all times.

Responsibilities

• Greeting and checking in patients accurately and efficiently including collecting co-pays and obtaining registration information.
• Protect patients' rights by maintaining confidentiality of personal and financial information.
• Coordinating patient flow and managing the patient lobby area.
• Answering phone calls, scheduling appointments, and responding to patient inquiries.
• Collaborating with healthcare providers to ensure seamless patient care.
• Maintaining a clean and organized front-desk environment.

• High school diploma or equivalent required.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Knowledge of medical terminology and procedures.
• Proficient in Microsoft Office applications and electronic medical record systems.
• 2+ years of experience in a customer-centric role preferred.
• BLS certification preferred.
• Familiarity with or ability to understand insurance summary data preferred.

Integrity Urgent Care offers a great working environment in state-of-the art urgent care facilities with the following perks:

• Work-life balance with a flexible schedule.
• Competitive pay.
• Generous PTO.
• Health.
• Dental.
• Vision.
• Retirement package with employer match.
• Short-term disability + long-term disability options.
• Life insurance.
• Pay based on years' of experience starting at $15.00/hour