Medical Receptionist Full Time

American Family Care, Inc.; Boulder (CO); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Paid time off

Training & development

Job summary

American Family Care, Inc. is seeking a full-time front desk medical receptionist for its Boulder clinic. The role involves greeting patients, assisting with registrations, and providing excellent customer service in a fast-paced urgent care environment.

The ideal candidate will have strong multitasking abilities and a reliable work ethic. Responsibilities include managing daily clinic operations, balancing patient charges, and ensuring a pleasant and safe work environment.

A range of benefits, including 401(k) matching, health insurance, and paid time off, are offered.

Qualifications

• Must be able to work a 12-hour shift.
• Personable and efficient in addressing customer concerns.
• Ability to manage high-paced environments.

Responsibilities

• Prepare the clinic for opening each day.
• Greet patients and assist with registration on the iPad.
• Register patients, update records, and verify insurance.
• Respond promptly to customer needs and provide excellent service.
• Balance daily patient charges against system reports.
• Complete closing procedures and submit reports.
• Prepare and drop the deposit in the safe nightly.
• Maintain accurate documentation and promote safety.

Skills

Customer service skills

Multitasking

Reliability

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Health insurance
• Paid time off
• Training & development

Hours

Every Wednesday 2:00pm - 8:00pm. Every Thursday and Friday 7:45am-8:00pm. Every other Saturday and Sunday 7:45am-5:00pm.

Job Description

Culture is everything! Come and work for an amazing team greeting and registering patients in a busy Urgent Care setting. We are looking for a Full time staff member to add to our Boulder clinic on Pearl St. Reliability is a must!

AFC Urgent Care of Boulder is seeking a front desk medical receptionist with excellent customer service skills for a full time position. The ideal candidate will be personable, efficient, and able to address customer concerns/complaints with a positive caring attitude. Must be able to work a 12 hours shift. Open clinic hours are Monday-Friday 8-8 and Saturday-Sunday 8-5. Must be able to multitask as this is a high paced position. Please see job description below and respond to schedule an interview.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
• Greet patients, assist with patients registration on the iPad.
• Register patients, update patient records, and verify insurance accurately and timely
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports
• Complete closing procedures by preparing closing documentation and submitting required reports
• Prepare, sign, and drop the deposit in the safe on a nightly basis
• Complete cash control procedures and secure financial assets
• Maintain complete and accurate documentation.
• Observe safety and security procedures; promote a safe and pleasant work environment
• Regular attendance to ensure efficient clinic operations
• Other duties and responsibilities as assigned