Medical Receptionist Floater - Queens

QMMS USA LLC; New York (NY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Company-paid long-term disability

401(k) retirement plan

Floater-specific benefits including $5,000 car allowance

Job summary

QMMS USA LLC is seeking a dedicated Medical Receptionist Floater to assist their clinical offices throughout New York City including Astoria and Manhasset. Ideal candidates will exhibit a friendly demeanor, possess excellent multitasking skills, and be willing to travel between locations as needed. Responsibilities include managing appointment bookings, assisting administrative tasks, and maintaining patient records.

This role offers comprehensive benefits including medical and dental insurance, a 401(k) plan, and generous allowances for travel-related expenses.

Qualifications

• Capable of working independently with a willingness to travel.
• Strong interpersonal skills for interacting with diverse patients and staff.
• Excellent multitasking abilities to handle multiple tasks efficiently.

Responsibilities

• Travel to designated locations assigned by managers weekly.
• Cover roles such as Patient Representative and Surgical Coordinator.
• Assist in front-office tasks and prepare the office in the morning.
• Answer calls, book appointments, and maintain patient records.

Skills

Strong interpersonal skills

Excellent multitasking and prioritization

Ability to work independently

Flexible with work hours

Job description

Full Time Medical Receptionist Floater – Queens Offices

ENT and Allergy Associates, LLP and Hümi are seeking a self‑motivated, people‑friendly Medical Receptionist Floater to support our clinical offices in Astoria, Bay Ridge West, Forest Hills, Fresh Meadows, and Manhasset.

Responsibilities

• Travel to designated locations assigned by regional managers each week.
• Cover as Patient Representative, Switchboard, and Surgical Coordinator when on site.
• Assist the Practice Site Administrator with all front‑office tasks and special projects.
• Serve as on‑site liaison for the Operations Department during mergers, acquisitions, and go‑live events.
• Prepare the office in the morning by powering up equipment, turning phones on service, and collecting messages.
• Answer incoming calls, book appointments for physicians, audiology, and allergy services, and take messages as needed.
• Generate and update daily appointment schedules; maintain accurate records of no‑shows, double bookings, and weekly logs.
• Greet all patients, verify identification and insurance details, and ensure completion of required paperwork.
• Enter patient information promptly; spot‑check incomplete records before patients leave the office.
• Scan all paperwork into the EHR system and verify insurance coverage at each visit.
• Update patient records for changes in address, phone number, or other pertinent information.
• Verify that HMO patients have a valid referral before being seen.
• Create and update patients’ NextGen and EHR charts.
• Collect and distribute all incoming faxes, mail, and deliveries.
• Maintain a neat waiting room and ensure phones remain on service.
• Inform service of on‑call status and lock all doors as required.

Candidate Qualities

• Capable of working independently.
• Willingness to travel between offices.
• Strong interpersonal skills with a variety of patients and staff.
• Ability to assist the department during high‑pressure situations.
• Excellent multitasking and prioritization skills.
• Flexible with work hours and schedule changes.

Schedule & Travel

The schedule may vary daily based on the office or physician being covered. The role requires weekly travel to the designated locations.

Benefits

• Medical, Dental, and Vision insurance.
• Company‑paid long‑term disability.
• Flexible Spending Account.
• Company‑paid life insurance; voluntary life insurance.
• 401(k) retirement plan.
• Pet insurance.
• Floater‑specific benefits: $5,000 car allowance, mileage, parking, and tolls reimbursement, and $75 per month phone reimbursement.

EEO Statement

ENT and Allergy Associates is an equal opportunity employer and participates in the E‑Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.