Medical Receptionist (Float)- San Antonio, TX

Altus Biologics; San Antonio (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive Salary

Daytime Hours

Weekends Off

Paid Time Off

9 Company Paid Holidays

Diverse Workforce

One-on-One Patient Care

Training & Development

Health Benefits

Retirement Plan

Job summary

Altus Biologics is seeking a friendly Medical Receptionist in San Antonio, TX to manage patient check-ins, records, and scheduling. You’ll work at the Westover Hills clinic area, supporting physicians and patients with professional, courteous service.

The role emphasizes daytime hours with potential for growth, and requires hospital/clinic experience and strong communication skills to coordinate care and payments. Training and benefits are provided.

Qualifications

• High school diploma or GED is required.
• At least 1 year of customer service experience in a healthcare setting.
• Preference for prior Medical Receptionist experience.

Responsibilities

• Greet patients professionally in person and by phone.
• Obtain patient records per treatment protocol (EMR or external sources).
• Collect co-pays or outstanding balances at check-in when applicable.
• Prep charts for scheduled infusions.
• Communicate with physicians, staff, patients and colleagues via phone, EMR, chat or email.
• Manage unscheduled patient reports and attend weekly collaboration meetings.
• Assist with scheduling appointments for patients.
• Assist with ordering medical supplies.
• Perform other duties as assigned.

Skills

Customer service

Communication

EMR familiarity

Education

High school diploma or GED

Tools

EMR software

Job description

Sign-On Bonus

Summary

Altus Biologics is dedicated to Treating Each Patient Like Family through its management of the administrative aspects of our physician’s biologic therapy practices. Our clinical professionals and administration staff are experienced and achieve desired results. We have a team environment that is filled with motivated, hard-working, and joyful employees ready to help our physicians and patients. Altus Biologics fosters opportunities for development and would like to provide you a real chance to make a difference.

*This position will go between Stone Oak Parkway & Westover Hills. Primary Office will be at Westover Hills.*

Responsibilities

• Greet patients in a professional and welcoming manner both in person and on the phone
• Obtains all necessary patient records as required by treatment protocol, which may include clinic EMR or outside resources
• Collects appropriate co-payments or outstanding balances upon check-in, if applicable
• Prep charts for scheduled infusions
• Appropriately communicates with physicians, staff, patients and Altus colleagues through various methods (i.e. phone, EMR, chat, email)
• Works the unscheduled patient report for the assigned site and attends weekly collaboration meeting to ensure all patients are scheduled timely
• Assists with scheduling appointments for patients
• Assist with ordering of medical supplies
• Performs other duties as assigned

Minimum Qualifications

• High school diploma or GED
• At least 1 year of customer service experience in a healthcare environment

Preferred Qualifications

• Previous experience as a Medical Receptionist

Why work at Altus Biologics?

• Competitive Salary
• Daytime Hours
• Weekends Off
• Paid Time Off
• 9 Company Paid Holidays
• Diverse Workforce
• One-on-One Patient Care
• Corporate & On-The-Job training
• Health Benefits
• Retirement Plan

Altus Biologics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting and hiring.

In addition, all employees are expected to adhere to the Altus Biologics' Code of Conduct, Compliance policies and all applicable federal, state, and local laws and regulations. Altus Biologics employees are expected to report any concerns about compliance or business practices to his or her immediate supervisor, appropriate management and/or the Chief Compliance Officer.