Medical Receptionist - College Preferred

Prosper Infusion; Westchase (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

Prosper Infusion is seeking a Medical Receptionist / Patient Coordinator in Westchase, Florida. In this onsite role, you will drive patient access to life-changing infusion therapies and maintain communication with patients and staff.

The ideal candidate will possess excellent organizational and communication skills, a college degree is preferred, and at least 2 years of healthcare experience is expected.

Qualifications

• 2+ years experience working in healthcare required.
• Ability to communicate in a timely manner.

Responsibilities

• Answer phone calls and monitor incoming text messages from patients.
• Triage calls or messages internally to the appropriate staff.
• Document notes and medical records.

Skills

Time-management skills

Verbal communication

Written communication

Critical thinking

Education

College degree preferred

Job description

Overview

Bringing concierge-level care to patients with rare disease across Florida.

Are you the hardest worker you know that is also highly organized? Are you willing to work hard to ensure patients with rare diseases are scheduled quickly? If the answer is yes, then apply for our Medical Receptionist / Patient Coordinator position at Prosper Infusion.

In this role, you’ll be at the forefront of driving patient access to life-changing infusion therapies. You’ll build meaningful relationships with patients and nurses.

This role is onsite Mon-Fri, but may require work after hours and on the weekends as needed.

Job Description Summary

The role of the Patient Coordinator is to answer patients and nurses in a timely manner. A successful Patient Coordinator should be able to communicate efficiently and stay organized in a fast-paced environment. The goal is to ensure that the company’s staffing requirements are always met, and employees work in a friendly, supportive environment.

Job Description

Job Responsibilities (listed in order of importance and/or time spent)

• Answer phone calls and monitor incoming text messages from patients
• Triage calls or messages internally to the appropriate staff
• Possess excellent communication and written skills to effectively speak to employees, patients and pharmacies
• Document notes and medical records
• Prepare and submit reports on pharmacy operation

Education and Experience

• College degree preferred
• 2+ years experience working in healthcare

Basic Qualifications

• Good time-management skills with the ability to handle various open referrals simultaneously
• Excellent verbal, written communication skills and critical thinking skills
• Communicate in a timely manner