Medical Receptionist- Bilingual (English/ Spanish)- Experience Preferred- Newark NJ

Nirvana Healthcare Management Services; Newark (NJ); Presencial; USD 22.000 - 30.000; Jornada completa

Descripción de la vacante

Nirvana Healthcare Management Services in Newark, NJ is seeking a friendly medical receptionist to greet patients, schedule appointments, verify insurance, and handle check-ins and co-pays.

The role involves maintaining EMR records, coordinating with medical staff, and ensuring a welcoming front desk while delivering bilingual support in English and Spanish.

Formación

• Bilingual English/Spanish required or preferred.
• Experience with EMR systems and basic medical terminology.
• HIPAA knowledge and patient confidentiality.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.

Responsabilidades

• Greet patients in person or via telephone; provide information and answer basic questions.
• Schedule and confirm patient appointments.
• Verify patient insurance information and manage patient check-ins and check-outs.
• Collect and process patient payments and co-pays.
• Maintain and update patient records in the EMR system.
• Handle administrative tasks such as filing, faxing and correspondence.
• Coordinate with medical staff to ensure smooth patient flow and communication.
• Assist with patient referrals and authorizations as needed.
• Ensure the reception area is clean, organized and welcoming.
• Perform other related duties as assigned.

Conocimientos

Bilingual EN/ES

Customer service

Communication

Multitasking

Organizational skills

Educación

High school diploma or GED

Herramientas

EMR software

Descripción del empleo

Responsibilities:

• Greet patients in person or via telephone; provide information and answer basic questions
• Schedule and confirm patient appointments
• Verify patient insurance information and manage patient check-ins and check-outs
• Collect and process patient payments and co-pays
• Maintain and update patient records in the Electronic Medical Records (EMR) system
• Handle administrative tasks such as filing, faxing, and managing correspondence
• Coordinate with medical staff to ensure smooth patient flow and communication
• Assist with patient referrals and authorizations as needed
• Ensure the reception area is clean, organized, and welcoming
• Perform other related duties as assigned

Requirements:

• Fluency in English& Spanish
• Ability and willingness to work at least one Saturday each month
• Proficiency in basic medical terminology
• Experience with Electronic Medical Records (EMR)
• Knowledge of HIPAA regulations and patient confidentiality
• Strong customer service skills, with a professional and friendly demeanor
• Excellent communication and interpersonal skills
• Ability to handle multiple tasks efficiently in a fast-paced environment
• Strong organizational skills and attention to detail

Qualifications:

• High school diploma or GED equivalent
• Previous experience as a medical receptionist or in a similar role
• Basic Life Support (BLS) certification preferred