Medical Receptionist - Bilingual

Vein Center of New Mexico, LLC; Gilbert (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading healthcare provider dedicated to transforming lives through exceptional vein care. As a Patient Services Representative, you'll play a crucial role in ensuring a seamless patient experience in a fast-paced environment. This position offers the opportunity to work with a supportive team, enjoy a balanced schedule with no weekends or nights, and access to comprehensive benefits including medical, dental, and tuition reimbursement. If you're passionate about patient care and looking for a rewarding career path, this role is perfect for you.

Benefits

Medical insurance

Dental insurance

Vision insurance

Tuition reimbursement

401k Program

PTO + 8 paid holidays

Bonus eligibility

Opportunity for growth

Qualifications

• 1+ years of experience in administrative or customer service roles, preferably in healthcare.
• Bilingual in Spanish is required for effective patient communication.

Responsibilities

• Greet patients professionally and manage check-in/check-out processes.
• Ensure compliance with CVR policies and maintain HIPAA standards.

Skills

Bilingual (Spanish speaking)

Customer service

Administrative skills

Education

High School Diploma

Tools

NextGen/EHR

Job description

Job Details

Job Location: AZ - Gilbert - Gilbert, AZ

Position Type: Full Time

Education Level: High School

Salary Range: $18.00 - $20.00 Hourly

Travel Percentage: None

Job Shift: Day

Job Category: Admin - Clerical

Description

We’re America’s Largest Physician-Led Vein Center - having most recently been awarded the Healthcare Industry Top Work Places 2021 award, Top Work Places USA 2021 award, and Glassdoor Top CEO Award in 2019!

Patients inspire us every day at Center for Vein Restoration. Since 2007, we’ve been using this inspiration to radically improve lives by providing safe, personalized, and positive treatment options for vein disease. And today, we’re the nation’s leader in varicose and spider vein care, offering a variety of nearly pain-free solutions to eliminate unsightly and uncomfortable veins.

As the nationally recognized leader in the treatment of vein disease and venous insufficiency, CVR’s hiring philosophy is simple: Attract and train the most qualified individuals and provide them the opportunity to strive for excellence and advance their career goals.

Our Patient Services Representatives Enjoy:

• Fast paced, learning work environment
• No weekends/no nights
• Bonus eligibility
• Medical, Dental & Vision insurance
• Tuition reimbursement
• 401k Program
• PTO + 8 paid holidays
• Centers closed for holidays
• Opportunity for continued growth & development

Schedule and Locations:

• Monday and Wednesday - CVR Mesa Clinic
• Tuesday and Thursday - CVR Gilbert Clinic
• 6:45 AM - 5:15PM
• Four 10-hour shifts

Responsibilities:

• Patient Service Representatives greet patients in a friendly and professional manner and check in/out
• Ensure that all CVR policies and procedures are distributed, understood, and implemented by all assigned center staff members
• Ensure compliance in all assigned centers that all patient charts are up to date, HIPAA compliant, proper input of demographics, procedures, payments into NextGen
• Review scheduling and financial responsibilities and referrals with each patient throughout care.
• Send precertification forms at the close of business daily to the Precertification Department to account for all patients that require authorization prior to services being rendered
• Ensure that daily close tasks are completed, including fee tickets, billing tasks and operative notes
• Review future schedules to confirm that all patients have been preauthorized for treatment
• Obtain all new patient forms, properly update in NextGen/EHR; ensure that patient records are up to date in EHR/ NextGen
• Collect necessary paperwork for patient appointments such as authorizations, referrals, etc.
• Collect copays and patient balances at time of service
• Schedule and confirm appointments; collect email addresses from patients

Qualifications

Minimum Requirements:

• Bilingual Required (Spanish speaking)
• Minimum 1 year administrative or customer service experience, preferably in a medical setting
• Must have reliable transportation to clinics that may not be accessible by public transportation
• Must be able to travel to CVR Mesa and Gilbert Clinics