Medical Receptionist - Bilingual

Vein Center of New Mexico, LLC; Germantown (MD); On-site; Full time

Job summary

A leading healthcare organization is seeking a Patient Services Representative to join their team. This role involves managing patient interactions, ensuring compliance with policies, and requires administrative experience preferably in a healthcare setting. Enjoy a comprehensive benefits package including medical, dental, vision, and opportunities for growth and development.

Benefits

Medical, Dental & Vision insurance

Tuition reimbursement

401k Program

PTO + 8 paid holidays

Opportunity for continued growth & development

Qualifications

• At least 1 year of administrative or customer service experience, preferably in healthcare.
• Reliable transportation for travel to clinics.
• Willingness to travel with available stipend.

Responsibilities

• Greet patients and manage check-in/out process.
• Ensure compliance with CVR policies and maintain up-to-date patient charts.
• Review scheduling and collect payments.

Skills

Customer service

Administrative skills

Education

High School Diploma

Job description

Job Details

Job Location: MD - Greenbelt - Greenbelt, MD

Position Type: Full Time

Education Level: High School

Salary Range: $19.00 - $21.00 Hourly

Travel Percentage: None

Job Shift: Day

Job Category: Admin - Clerical

Description

We’re America’s Largest Physician-Led Vein Center - having most recently been awarded the Healthcare Industry Top Work Places 2021 award, Top Work Places USA 2021 award, and Glassdoor Top CEO Award in 2019!

Patients inspire us every day at Center for Vein Restoration. Since 2007, we’ve been using this inspiration to radically improve lives by providing safe, personalized, and positive treatment options for vein disease. Today, we’re the nation’s leader in varicose and spider vein care, offering nearly pain-free solutions to eliminate unsightly and uncomfortable veins.

As the nationally recognized leader in the treatment of vein disease and venous insufficiency, CVR’s hiring philosophy is simple: attract and train the most qualified individuals and provide them the opportunity to strive for excellence and advance their career goals.

Our Patient Services Representatives enjoy:

• Fast-paced, learning work environment
• No weekends/no nights
• Bonus eligibility
• Medical, Dental & Vision insurance
• Tuition reimbursement
• 401k Program
• PTO + 8 paid holidays
• Centers closed for holidays
• Opportunity for continued growth & development

Schedule and Locations:

• Monday and Thursday - Float (Possible locations - Rockville, Silver Spring, Germantown, DC, Waldorf, Prince Frederick)
• Wednesday and Friday - CVR Greenbelt Clinic
• 7 AM - 5:30 PM
• Four 10-hour shifts

Responsibilities:

• Greet patients in a friendly and professional manner and check in/out
• Ensure all CVR policies and procedures are distributed, understood, and implemented by all assigned center staff members
• Ensure compliance that all patient charts are up to date, HIPAA compliant, and properly input demographics, procedures, payments into NextGen
• Review scheduling, financial responsibilities, and referrals with patients throughout care
• Send precertification forms daily to the Precertification Department for authorization prior to services
• Complete daily close tasks, including fee tickets, billing, and operative notes
• Review future schedules to confirm preauthorization for treatments
• Obtain and update all new patient forms in NextGen/EHR, ensuring records are current
• Collect necessary paperwork such as authorizations and referrals
• Collect copays and patient balances at the time of service
• Schedule and confirm appointments; collect email addresses

Qualifications

Minimum Requirements:

• At least 1 year of administrative or customer service experience, preferably in healthcare
• Reliable transportation to clinics that may not be accessible by public transit
• Willingness to travel to multiple clinics (Greenbelt, Rockville, Silver Spring, Germantown, DC, Waldorf, Prince Frederick) with available travel stipend