Medical Receptionist - Bilingual

Vein Center of New Mexico, LLC; Alexandria (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading healthcare provider dedicated to improving lives through innovative vein treatment solutions. This role offers a dynamic, fast-paced environment where you will greet patients, ensure compliance with medical procedures, and manage administrative tasks. Enjoy a supportive workplace with no weekends or nights, comprehensive benefits including medical, dental, and vision insurance, and opportunities for professional growth. Be part of a team that values excellence and patient care, making a meaningful impact in the lives of others.

Benefits

Medical, Dental & Vision insurance

Tuition reimbursement

401k Program

PTO + 8 paid holidays

No weekends/no nights

Bonus eligibility

Fast-paced learning environment

Opportunity for continued growth & development

Qualifications

• 1+ year experience in administrative or customer service roles, preferably in medical.
• Bilingual in Spanish is required for effective patient communication.

Responsibilities

• Greet and check in/out patients in a friendly manner.
• Ensure compliance with policies and maintain up-to-date patient charts.
• Schedule and confirm appointments, collecting necessary paperwork.

Skills

Bilingual (Spanish speaking)

Customer service

Administrative skills

Education

High School Diploma

Tools

NextGen/EHR

Job description

Job Details

Job Location: VA - Alexandria - Alexandria, VA

Position Type: Full Time

Education Level: High School

Salary Range: $20.00 - $21.00 Hourly

Travel Percentage: None

Job Shift: Day

Job Category: Admin - Clerical

Description

We’re America’s Largest Physician-Led Vein Center - having most recently been awarded the Healthcare Industry Top Work Places 2021 award, Top Work Places USA 2021 award, and Glassdoor Top CEO Award in 2019!

Patients inspire us every day at Center for Vein Restoration. Since 2007, we’ve been using this inspiration to radically improve lives by providing safe, personalized, and positive treatment options for vein disease. Today, we’re the nation’s leader in varicose and spider vein care, offering nearly pain-free solutions to eliminate unsightly and uncomfortable veins.

As the nationally recognized leader in the treatment of vein disease and venous insufficiency, CVR’s hiring philosophy is simple: attract and train the most qualified individuals and provide them the opportunity to strive for excellence and advance their career goals.

Our Patient Services Representatives enjoy:

• Fast-paced, learning work environment
• No weekends/no nights
• Bonus eligibility
• Medical, Dental & Vision insurance
• Tuition reimbursement
• 401k Program
• PTO + 8 paid holidays
• Centers closed for holidays
• Opportunity for continued growth & development

Schedule and Locations:

• Monday and Wednesday - CVR Fairfax Clinic
• Tuesday and Thursday - CVR Alexandria Clinic
• 7 AM - 5:30 PM
• Four 10-hour shifts

Responsibilities:

• Greet patients in a friendly and professional manner and check in/out
• Distribute, ensure understanding of, and implement all CVR policies and procedures among staff
• Ensure compliance with all policies, including maintaining up-to-date patient charts, HIPAA compliance, and proper input of demographics, procedures, and payments into NextGen
• Review scheduling, financial responsibilities, and referrals with patients throughout care
• Send precertification forms daily to the Precertification Department for authorization prior to services
• Complete daily close tasks, including fee tickets, billing, and operative notes
• Review future schedules for patient preauthorization
• Obtain and update all new patient forms in NextGen/EHR, ensuring records are current
• Collect necessary paperwork such as authorizations and referrals
• Collect copays and patient balances at the time of service
• Schedule and confirm appointments, and collect email addresses

Qualifications

Minimum Requirements:

• Bilingual required (Spanish speaking)
• Minimum 1 year administrative or customer service experience, preferably in a medical setting
• Reliable transportation to clinics that may not be accessible by public transportation
• Must be able to travel to CVR Fairfax and Alexandria Clinics