Medical Receptionist - Bilingual

Priority Dispatch Corp.; Alexandria (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading healthcare provider dedicated to improving patient lives through innovative vein treatments. As a Patient Services Representative, you will play a crucial role in delivering exceptional service in a dynamic and supportive environment. Enjoy a work-life balance with no weekends or nights, and benefit from comprehensive medical coverage, tuition reimbursement, and a 401k program. This is a fantastic opportunity to grow your career while making a positive impact on patients' lives in a fast-paced, rewarding setting.

Benefits

Medical, Dental & Vision insurance

Tuition reimbursement

401k Program

PTO + 8 paid holidays

No weekends/no nights

Bonus eligibility

Fast-paced learning environment

Opportunity for continued growth & development

Qualifications

• Must have at least 1 year of administrative or customer service experience.
• Bilingual in Spanish is required for effective communication.

Responsibilities

• Greet patients and manage check-in/out processes professionally.
• Ensure compliance with policies and maintain patient records accurately.
• Schedule and confirm appointments, handling patient payments.

Skills

Bilingual (Spanish speaking)

Customer service experience

Administrative skills

Education

High School Diploma

Tools

NextGen

Job description

Job Details

Job Location: VA - Alexandria - Alexandria, VA

Position Type: Full Time

Education Level: High School

Salary Range: $20.00 - $21.00 Hourly

Travel Percentage: None

Job Shift: Day

Job Category: Admin - Clerical

Description

We’re America’s Largest Physician-Led Vein Center - having most recently been awarded the Healthcare Industry Top Work Places 2021 award, Top Work Places USA 2021 award, and Glassdoor Top CEO Award in 2019!

Patients inspire us every day at Center for Vein Restoration. Since 2007, we’ve been using this inspiration to radically improve lives by providing safe, personalized, and positive treatment options for vein disease. Today, we’re the nation’s leader in varicose and spider vein care, offering a variety of nearly pain-free solutions to eliminate unsightly and uncomfortable veins.

As the nationally recognized leader in the treatment of vein disease and venous insufficiency, CVR’s hiring philosophy is simple: attract and train the most qualified individuals and provide them the opportunity to strive for excellence and advance their career goals.

Our Patient Services Representatives enjoy:

• Fast-paced, learning work environment
• No weekends/no nights
• Bonus eligibility
• Medical, Dental & Vision insurance
• Tuition reimbursement
• 401k Program
• PTO + 8 paid holidays
• Centers closed for holidays
• Opportunity for continued growth & development

Schedule and Locations:

• Monday and Wednesday - CVR Fairfax Clinic
• Tuesday and Thursday - CVR Alexandria Clinic
• 7 AM - 5:30 PM
• Four 10-hour shifts

Responsibilities:

• Greet patients in a friendly and professional manner and check in/out
• Ensure all CVR policies and procedures are distributed, understood, and implemented by staff
• Maintain compliance with all policies, ensure patient charts are up to date, HIPAA compliant, and properly input demographics, procedures, and payments into NextGen
• Review scheduling, financial responsibilities, and referrals with patients throughout care
• Send precertification forms daily to the Precertification Department for patients requiring authorization
• Complete daily close tasks including fee tickets, billing, and operative notes
• Review future schedules for preauthorization of treatments
• Obtain and update all new patient forms in NextGen/EHR, ensuring records are current
• Collect necessary paperwork such as authorizations and referrals
• Collect copays and patient balances at the time of service
• Schedule and confirm appointments; collect email addresses from patients

Qualifications

Minimum Requirements:

• Bilingual (Spanish speaking) - Required
• Minimum 1 year administrative or customer service experience, preferably in a medical setting
• Reliable transportation to clinics that may not be accessible by public transportation
• Must be able to travel to CVR Fairfax and Alexandria Clinics