Medical Receptionist - Bi-lingual Spanish

ReFocus Eye Health; Paterson (NJ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k) with matching

Health, dental, and vision insurance

Disability and life insurance

Flexible spending account

Generous paid time off

Job summary

ReFocus Eye Health in Paterson, NJ is seeking a friendly Medical Receptionist to greet patients, manage check-ins, and support front-desk operations. The role emphasizes accurate scheduling, patient data entry, and clear communication in a fast-paced ophthalmology setting.

The ideal candidate will have a high school diploma, experience in medical administration, and knowledge of EMR systems. This in-person position offers comprehensive benefits and a collaborative team environment.

Qualifications

• Proven experience in a medical administrative role.
• Strong data-entry and record-keeping skills.
• Excellent communication and interpersonal abilities.
• Familiarity with medical terminology and office procedures.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Be the patient's first point of contact: greet patients warmly, manage check-ins/check-outs, and answer questions with clarity and compassion.
• Masterful scheduling & coordination: efficiently schedule appointments, manage provider schedules, and keep workflow smooth.
• Expert communication & organization: answer calls, manage messages, verify patient information, and maintain accurate records.
• Financial accuracy: collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.
• Problem solving & patient advocacy: address patient concerns and escalate when needed.
• Team collaboration: work withProviders, clinical and administrative staff, and external partners.

Skills

People skills

Data entry

Medical terminology

EMR familiarity

Teamwork

Communication

Education

High school diploma or equivalent

Tools

EMR systems

Job description

Description

Join Our Dynamic Medical Team as a Medical Receptionist!

Are you a friendly, organized, and tech-savvy professional looking to make a real difference in patient care? We are an established multi-specialty Ophthalmology group seeking a motivated Front Desk Representative to be the welcoming face of our busy practice. You'll play a crucial role in ensuring a smooth and efficient patient experience.

Hours: Up to 40 per week, No weekends, closes early on Friday's

Your Impact:

• Be the patient's first point of contact: Greet patients warmly, manage check-ins/check-outs, and answer their questions with clarity and compassion.
• Masterful scheduling & coordination: Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly.
• Expert communication & organization: Answer calls, manage messages, verify patient information, and maintain accurate records.
• Financial accuracy: Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.
• Problem solving & patient advocacy: Address patient concerns, escal
• Team collaboration: Work seamlessly with providers, clinical and administrative staff, and external partners.

What You'll Bring/Requirements:

• Reliability, a positive attitude, and excellent teamwork skills.
• Strong communication and interpersonal abilities.
• Proficiency in data entry and computer skills.
• Ability to thrive in a fast-paced environment.
• Exceptional customer service skills.
• Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures.
• Must hold a high school diploma or equivalent.

Bonus Points:

• Prior experience in ophthalmology.
• Familiarity with Electronic Medical Records (EMR).

Perks & Benefits:

• Competitive 401(k) with matching.
• Comprehensive health, dental, and vision insurance.
• Disability and life insurance.
• Flexible spending account.
• Generous paid time off.

Important Details:

• Must be able to travel to multiple locations (if applicable).
• Availability for evenings and weekend rotations (if applicable - varies by practice).
• Ability to handle a high-volume practice.
• This position is in person.

We Care:

We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect.

We Collaborate:

We work together with patients, seeking diverse input to share and grow innovative ideas.

We Elevate:

Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach.

Refocus is an equal opportunity employer and we value diversity.