Medical Receptionist at Ascension Saint Thomas Urgent Care - FT/PRN

Urgent Team; Hendersonville (TN); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a compassionate healthcare team as a Medical Receptionist at a leading urgent care facility. This role involves greeting patients, managing inquiries, and supporting medical staff in a dynamic environment. With flexible scheduling options, including full-time and PRN positions, you’ll play a crucial role in ensuring a smooth patient experience. Enjoy competitive pay and comprehensive benefits, including medical, dental, and vision insurance, as well as retirement plans. This is a fantastic opportunity to contribute to community health while advancing your career in a supportive setting.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plans

Continuing Education Reimbursement

Paid Time Off

401K with Company Contribution

Discounts on Services

Qualifications

• At least one year of experience in medical receptionist tasks.
• Ability to learn electronic medical records.

Responsibilities

• Greet patients and guide them through registration.
• Check in and discharge patients, assist clinical staff.

Skills

Patient Check-in

Insurance Verification

Multi-line Phone Handling

Basic Computer Skills

Education

High School Diploma

Tools

Electronic Medical Records

Job description

Medical Receptionist at Ascension Saint Thomas Urgent Care - FT/PRN

Join us for the Medical Receptionist at Ascension Saint Thomas Urgent Care - FT/PRN role at Urgent Team.

Ascension Saint Thomas Urgent Care is seeking a dedicated, compassionate, and experienced Medical Receptionist to join our healthcare team in Mt. Juliet, TN. The ideal candidate will have at least one year of experience in medical receptionist tasks (patient check-in, insurance verification, etc.) within a healthcare setting. Flexible availability is preferred.

About Ascension Saint Thomas Urgent Care: With 18 locations across Tennessee, Ascension Saint Thomas Urgent Care is part of Urgent Team, which operates over 83 urgent and family care centers under seven brands in the Southeast. Our centers offer a variety of healthcare services, including injury and illness treatment, occupational health, and wellness care. We are open seven days a week, with hours varying by day. All centers are Accredited Care Centers, recognized for safety, quality, and scope of services.

Job Summary: The Medical Receptionist will greet patients, activate patient files, and support both patients and medical staff. Full-time team members work a rotating schedule of 36-40 hours per week, including 12-hour weekday shifts and every-other weekend. PRN team members work as needed.

Key Responsibilities:

• Greet patients and visitors, answer inquiries, and guide them through registration.
• Answer multi-line phones, file, fax, scan documents, and handle patient callbacks.
• Check in and discharge patients, assist clinical staff, and close the office at shift end.
• Collect insurance information, verify demographics, process payments, and post balances.
• Maintain a clean and professional work environment.
• Follow all health and safety procedures.

Minimum Requirements:

• High school diploma or equivalent.
• Basic computer skills and ability to learn electronic medical records.
• Previous experience in a medical office setting.

Benefits for Full-Time Employees:

• Competitive salary
• Medical, Dental, and Vision insurance
• Retirement plans
• Continuing Education Reimbursement
• PTO and more

Benefits for PRN Employees:

• Competitive pay
• 401K with company contribution
• No-cost office visits and discounts on services

We are an Equal Opportunity Employer. Applicants will be notified of their rights under federal employment laws. For more information, review the Department of Labor notice.