Medical Receptionist - Assyrian/Arabic Bilingual

Epic Health System Llc; Chicago (IL); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Benefits

401(k) Retirement Plan

Paid Time Off & Holidays

Professional Development

Supportive Work Environment

Job summary

EPIC Health is seeking a Medical Receptionist who speaks Assyrian or Arabic to join our Chicago location. You will be the welcoming face at the front desk, guiding patients through check-in, assisting with virtual tablets, and coordinating with the office team to ensure a smooth patient experience.

The ideal candidate has at least 1 year in customer service, strong verbal communication, and comfort with computers.

Qualifications

• Experience: At least 1 year in a customer service role. Preferred previous experience in a medical office setting.
• Focus: A patient-centered approach, ensuring every guest feels welcome and valued.
• Skills: Strong verbal communication abilities.
• Proficiency with computers and technology or the ability to quickly learn.
• Exceptional organizational and multitasking skills.

Responsibilities

• Greet patients warmly and guide them through check-in processes.
• Assist with virtual tablets and respond to questions or concerns.
• Maintain smooth guest flow and communicate walk-ins or schedule changes.
• Troubleshoot patient issues and escalate to appropriate team members.

Skills

Customer service

Verbal communication

Computers & tech

Organizational skills

Multitasking

Tools

Computers & tech

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Receptionist - Assyrian/Arabic Bilingual

Operations Support Full Time Administrative Staff Chicago, IL, US

2 days ago Requisition ID: 3423

Salary Range: $18.00 To $23.00 Hourly

Position: Medical Receptionist

Location: Chicago, IL ( West Peterson Avenue area on Chicago’s North Side)

Create Unforgettable First Impressions at EPIC Health

At EPIC Health, we believe every patient interaction starts with you. As a Medical Receptionist, you’ll be the welcoming face that sets the tone for an exceptional healthcare experience. Your role is vital in creating a positive, patient-centered atmosphere while ensuring the smooth operation of our front desk. If you’re organized, tech-savvy, and committed to delivering unmatched service, we’d love to have you on our team.

What You’ll Do

• Greet patients warmly, creating a sense of value and community.
• Guide patients through check-in processes, including assisting with virtual tablets and addressing any questions or concerns.
• Ensure a seamless guest flow by communicating effectively about walk-ins, schedule changes, or patient needs.
• Troubleshoot patient issues and elevate concerns to the appropriate team members, such as the office manager, physician, or billing department.

Front Desk Operations

• Perform all opening and closing tasks for the front desk and lobby, including: Printing patient demographics and schedules.
• Filing necessary paperwork.
• Maintaining a clean and organized lobby area.
• Manually check in patients unable to use virtual systems, ensuring everyone feels supported.

Collaboration and Teamwork

• Communicate efficiently with team members to provide updates on patient arrivals, delays, or other on-site needs.
• Foster an atmosphere of teamwork, contributing to the overall success of the office.

What You Bring

Qualifications

• Experience : At least 1 year in a customer service role. Preferred previous experience in a medical office setting
• Focus : A patient-centered approach, ensuring every guest feels welcome and valued.
• Skills :
  • Strong verbal communication abilities.
  • Proficiency with computers and technology or the ability to quickly learn.
  • Exceptional organizational and multitasking skills.

Additional Information

• May be required to travel to any of our current locations as needed.

Why Join EPIC Health?

At EPIC Health, we empower our team to deliver exceptional care and service in a supportive, mission-driven environment.

What We Offer

• Competitive Pay – Your expertise matters, and we reward it.
• Comprehensive Benefits – Health, vision, dental, disability, and life insurance.
• 401(k) Retirement Plan – Invest in your future.
• Paid Time Off and Holiday Pay – Balance your career and personal life.
• Professional Development – Expand your skills with ongoing training.
• Supportive Work Environment – Join a team that’s committed to your success and well-being.

Visit www.epichs.org to learn more.

* Background checks are required for this role.