Medical Receptionist - Albuquerque, NM

UNKNOWN; Albuquerque (NM); On-site; USD 32,000 - 39,000; Part time

Benefits offered by this job

Medical/Vision/Dental

PTO & Sick Time

401k contributions

Job summary

Planned Parenthood of the Rocky Mountains seeks a part-time Medical Receptionist to greet patients, manage registrations, verify insurance, and handle billing with attention to security protocols. You will coordinate scheduling, referrals, and reminders while supporting efficient health center operations.

You must have a high school diploma, reliable transportation, and obtain BLS certification within 6 weeks of hire.

Qualifications

• Must have a high school diploma or equivalent.
• Must have reliable transportation.
• Must obtain and maintain BLS certification within 6 weeks of hire.

Responsibilities

• Greet patients and visitors as the face of the health center and maintain accurate patient records and billing.
• Register patients and verify insurance and financial estimates for services rendered.
• Collect payments and complete routine bookkeeping for payments, donations, and funding sources.
• Coordinate scheduling, referrals, and patient reminders; screen visitors per protocols.
• Answer phones and schedule appointments; manage medical records, and arrange medication and supply pickup.

Skills

High school diploma

Reliable transportation

BLS certification

Education

High school diploma or equivalent

Job description

Job Category: Administrative/Clerical Support

• Part-Time
• Rate : $24.64 USD per hour

Locations

Showing 1 location

Albuquerque, NM 87111, USA

Description

About Us: Planned Parenthood is committed to creating a dynamic work environment that values diversity, equity, inclusion, respect, integrity, customer focus, and innovation. We are committed to creating a welcoming space for all people on our staff, in our health centers, and in our community. We do this by tending to the team, respecting and honoring all people, jumping in, trying and learning, caring for our business, and returning to our mission.

Abortion Care: At PPRM, we all work in abortion care. This role supports abortion care through direct clinical triage, patient education, and follow-up, ensuring timely and empathetic support to those navigating abortion services.

Union: This role is represented by SEIU, Local 105 and is governed by the terms of a collective bargaining agreement.

Our Ideal Candidate:

• Must have a high school diploma or equivalent
• Must have reliable transportation
• Must obtain and maintain BLS certification within 6 weeks of hire

What You'll Do:

Medical Reception: You will be the face of the health center, welcoming patients and visitors, upholding security protocols, and facilitating accurate patient records and billing.

• Facilitate patient registration activities through a registration system or through manual collection.
• Facilitate patient check in and check out including verifying insurance and financial estimates for services rendered.
• Collect payment for services rendered in accordance with revenue cycle and subsidy utilization policies.
• Complete routine bookkeeping tasks, ensuring accurate accounting and documentation for all patient payments, donations, grants, and funding sources.
• Coordinate scheduling and referrals.
• Screen visitors according to protocols.
• Perform reception activities including but not limited to answering phones and scheduling patient appointments.
• Complete targeted patient appointment reminder calls.
• Coordinate receiving and sending medical records.
• Facilitate medication and supply patient pick-up, as appropriate, according to regulations.

Operations: You will assist with the upkeep of the health center operations in a variety of ways to facilitate all aspects of patient care, maintaining an organized and effective worksite, and jump in to support the team.

• Act as a mandatory reporter per state and regulatory requirements.
• Support patient follow-up which may include contacting patients by telephone, or electronic communications.
• Assist with monitoring and ordering supplies to maintain accurate inventory of medications and materials required to ensure Health Center operations.
• Assist with routine health center upkeep and cleaning, including stocking exam rooms with necessary supplies.
• Contribute to research such as introducing opportunities for studies as patients check in, while rooming patients, etc.
• Execute side tasks including but not limited to Birth Control by Mail, records release, special fund tracking,

Schedule: Part-time ~28.5 hours/week

• Mon-Wed-Fri: 8am - 6pm

Full Salary Range: $21.75/hour - $23.43/hour

*Although our full pay range is included above, the budgeted hiring range for new hires is $21.75/hour - $22.74/hour*

Compensation is based on related professional experience

Additional Pay: +$2.25/hour for Spanish fluency (upon passing test)

• Medical/Vision/Dental, with extended mental health coverage.
• Accrued PTO and Sick Time
• 401k/Safe Harbor Contributions (PPRM contributes up to 3% of your pay to your 401k after 1 year of service).
• Employee Loan Program
• Employee Assistance Program and WorkLife Partnership.
• Paid Family Leave/Paid Parental Leave and MORE!

To learn more about our amazing benefits visit us HERE.

COVID-19 Protocol:Vaccination against COVID-19 will no longer be a condition of employment. However, all Health Center/Patient or Community Facing Employees, must have the COVID vaccine or wear a mask at all times beginning November 1st. Proof must be uploaded upon hire. You will upload a picture or pdf of your vaccination card(s) prior to your start date.

Flu Protocol:All employees working directly with patients, the community or working in a health center will be required to have the flu shot or wear a mask during patient/community contact or while in the health center from November 1 – April 30 each year (Flu Season). Proof must be uploaded upon hire. You will upload a picture or pdf of your vaccination card(s) prior to your start date.

Background Check Required:Planned Parenthood of the Rocky Mountains is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.