Medical Receptionist 3

Allied Digestive Health; Massapequa (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K and Commuter Benefits

Job summary

Gastrointestinal Care of Long Island (GCLI) is seeking a Full-Time Medical Receptionist - Check Out in Massapequa, NY. The role handles patient checkout, schedules follow-ups, updates records, and delivers excellent service while protecting patient confidentiality.

You will manage phone inquiries, coordinate appointments, and support administrative functions in a busy healthcare setting. Responsibilities include demonstrating professional phone etiquette, assisting staff and physicians, and

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years in medical admin or patient-facing duties.
• Familiarity with multi-line phone systems.
• Experience with EHR systems or scheduling software.
• Strong phone etiquette and communication skills.
• Ability to handle admin tasks efficiently and document accurately.
• Collaborative approach with office staff and physicians.
• Able to multitask with attention to detail.

Responsibilities

• Check out patients by scheduling visits/procedures and providing protocol-based instructions.
• Confirm procedure appointments and coordinate with staff.
• Make, reschedule, and cancel appointments as needed.
• Serve as liaison between physician and patient.
• Answer and direct calls professionally; document messages in EHR.
• Maintain a clean, organized reception area and professional atmosphere.

Skills

High school diploma

2+ years experience

Multi-line phone systems

EHR familiarity

Phone etiquette

Administrative tasks

Team collaboration

Multitasking

Education

High school diploma or equivalent

Tools

EHR software

Scheduling software

Job description

The Medical Receptionist - Check Out serves as the primary point of contact for patients at the conclusion of their visit, ensuring an efficient and positive checkout experience. This role is responsible for scheduling follow-up appointments, updating patient records, and providing exceptional customer service while maintaining patient confidentiality and compliance with healthcare regulations. This position is also responsible for managing multi-line phone systems efficiently, handling inquiries, scheduling appointments, and directing calls to appropriate personnel. The Medical Receptionist supports general administrative functions, including document handling, copying, and maintaining organized office operations. By providing exceptional phone etiquette and client interaction, the Receptionist contributes to a positive experience that reflects the organization's commitment to quality care and service. Ultimately, this role ensures smooth communication flow and operational efficiency, supporting both staff and clients in a dynamic healthcare environment.

The Medical Receptionist - Check Out serves as the primary point of contact for patients at the conclusion of their visit, ensuring an efficient and positive checkout experience. This role is responsible for scheduling follow-up appointments, updating patient records, and providing exceptional customer service while maintaining patient confidentiality and compliance with healthcare regulations. This position is also responsible for managing multi-line phone systems efficiently, handling inquiries, scheduling appointments, and directing calls to appropriate personnel. The Medical Receptionist supports general administrative functions, including document handling, copying, and maintaining organized office operations. By providing exceptional phone etiquette and client interaction, the Receptionist contributes to a positive experience that reflects the organization's commitment to quality care and service. Ultimately, this role ensures smooth communication flow and operational efficiency, supporting both staff and clients in a dynamic healthcare environment.

We are excited to announce that we are looking for a Full Time, Medical Receptionist - Check Out at Gastrointestinal Care of Long Island - Dr. Herbert Pasternak (GCLI) in Massapequa, NY.

Minimum Qualifications

• High school diploma or equivalent.
• At least 2 years of experience performing administrative and patient-facing duties within a medical office, clinic, or healthcare environment.
• Proven experience handling multi-line phone systems in a professional setting.
• Familiarity with electronic health record (EHR) systems or scheduling software.
• Strong phone etiquette and communication skills.
• Ability to perform general administrative tasks efficiently.
• Resolves problems either independently or by knowing when appropriate to seek out another resource.
• Overall knowledge of office procedures, and insurance.
• Works collaboratively with all office employees and physicians to ensure task completion within specified timeframes.
• Multi-tasking with a sharp attention to detail.

Responsibilities/Skills

• Checks out patients by scheduling office visits or procedures, and providing instructions as per protocol. Prints and reviews procedure preps, lab and radiology orders, and obtains discharge signatures post procedure.
• Confirms Procedure appointments
• Makes, reschedules, and cancels appointments
• Serves as a liaison between physician and patient
• Answers and directs telephone calls appropriately in a professional and courteous manner. Takes clear, accurate messages, documents telephone messages in EHR, and assigns to appropriate Staff of Physician. Returns Patient phone calls for test results as per physicians instructions and documents accordingly.
• Maintain a clean and organized reception area to promote a professional atmosphere.

We offer competitive base salary, generous benefits, including Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits.

Monday - 8:30AM-5PM, Tuesday - 9AM-5PM, Wednesday - 9AM-5PM, TH - 7:45AM-5PM, F - 9AM-5PM