Medical Receptionist

American Family Care Wichita; Wichita (KS); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a leading urgent care provider in a dynamic role focused on patient relations and administrative support. This position involves checking patients in and out, verifying insurance, and ensuring a smooth patient flow. You'll play a vital role in maintaining accurate patient records and providing exceptional customer service in a friendly environment. With flexible scheduling and a supportive team, this opportunity is perfect for those looking to make a positive impact in healthcare. If you are detail-oriented and enjoy working with people, this role could be your next career step.

Benefits

401(k)

Dental Insurance

Health Insurance

Flexible Scheduling

Paid Time Off

Qualifications

• High School graduate or equivalent required.
• Previous medical clerical experience preferred.

Responsibilities

• Check patients in and out, verify insurance, and collect payments.
• Prepare the clinic for opening and maintain patient flow.
• Provide excellent customer service and assist with follow-up appointments.

Skills

Customer Service Skills

Attention to Detail

Basic Computer Knowledge

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Benefits/Perks

• Great small business work environment
• Flexible scheduling
• Paid time off, health insurance, dental insurance, retirement benefit, and more!

Company Overview

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.

AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.

Job Summary

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
• Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
• Register patients, update patient records, verify insurance accurately and timely, and check patients out
• Determine, collect, and process patient payments and address collection and billing issues
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports
• Complete closing procedures by preparing closing documentation and submitting required reports
• Complete cash control procedures and secure financial assets
• Maintain complete and accurate documentation
• Other duties and responsibilities as assigned

Qualifications

High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.