Medical Receptionist

Mercy Medical Center, Baltimore, MD; White Marsh (MD); On-site; USD 30,000 - 38,000; Full time

Job summary

Mercy Medical Center is seeking a full-time Medical Receptionist to provide excellent first impressions for patients and ensure a seamless experience. Responsibilities include scheduling, patient interactions, and administrative duties. This role requires adaptability, strong communication skills, and a commitment to patient care.

Benefits

Health, prescription, and vision insurance

403(b) retirement plan with company match

Paid time off and holidays

Tuition reimbursement

Employee wellness resources

Employer-paid disability benefits

Recognition programs

Qualifications

• Previous experience in a medical office preferred.
• Ability to work independently.
• Tactful interaction with staff and patients.

Responsibilities

• Greet and register patients as they enter the practice.
• Schedule patients and answer phones.
• Collect and verify insurance information.

Skills

Effective communication

Flexibility

Teamwork skills

Education

High School Diploma or GED

Job description

Join to apply for the Medical Receptionist role at Mercy Medical Center, Baltimore, MD.

Summary

The Medical Receptionist is responsible for greeting and registering patients when they enter the practice. They play a pivotal role in creating a positive patient experience, as they are the first point of contact for patients scheduling appointments or arriving at the office.

The Medical Receptionist's responsibilities include:

• Scheduling patients
• Answering phones
• Scanning medical records
• Triage patient phone calls for severity and importance
• Collecting and verifying insurance information and benefits
• Charge entry and payment posting

All employees are expected to support Mercy Medical Center's mission of providing high-quality, accessible care with confidentiality, dignity, and compassion for all patients.

Requirements

• High School Diploma or GED
• Previous experience in a medical office is preferred but not required
• Ability to work independently and make decisions when necessary
• Effective communication and tactful interaction with staff, patients, and visitors
• Flexibility, integrity, and teamwork skills
• Adaptability to organizational and market changes
• Contribute positively to the work environment and patient experience

Benefits

Eligibility depends on FTE status and job category. Benefits include:

• Health, prescription, vision, and dental insurance with wellness credits
• 403(b) retirement plan with company match
• PTO and paid holidays
• Tuition reimbursement
• Employee wellness resources and assistance programs
• Employer-paid disability benefits
• Voluntary benefits and discounts
• Recognition programs

EEO Statement

Mercy Health Services is an Equal Opportunity Employer, serving the Baltimore area, and committed to diversity and inclusion.

Additional Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Healthcare Provider
• Industry: Hospitals and Healthcare