Medical Receptionist

Trinity Health Mid-Atlantic; Watertown (CT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Day shift

Great benefits day 1

Career growth potential

Job summary

Trinity Health Of New England Medical Group in Watertown, CT is seeking a Medical Receptionist / Business Services Rep to support the OBGYN team. You will help patients move smoothly through registration, scheduling, and billing processes while delivering courteous service in person and on the phone.

The role requires accuracy and dependability; experience in medical offices and familiarity with insurance verification and pre-authorizations is preferred.

Qualifications

• High school diploma or equivalent.
• Experience in a medical office or billing department preferred.
• Knowledge of patient billing and medical terminology preferred.
• Proficiency in Windows and Microsoft Office products.
• Accuracy and dependability required.

Responsibilities

• Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
• Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
• Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
• Schedules patient appointments based on department protocols to maximize provider productivity.

Skills

Medical terminology

Customer service

Phone etiquette

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Employment Type:

Full time Shift: Day Shift

Description

Description: Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business Services Rep to join our OBGYN team located in Watertown. The Business Services Representative is responsible for ensuring patient flow within the practice by performing all business functions such as greeting patients, answering phones, scheduling patient appointments, patient registration, insurance verification, copay and point of service collections, pre-certifications, prior authorizations, referrals, chart prep, manage incoming and outgoing faxes as well as provide clerical support to providers and staff.

What you will do:

• Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
• Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
• Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
• Schedules patient appointments based on department protocols to maximize provider productivity.

Minimum Qualifications:

• High school diploma or equivalent
• Experience within a medical office or billing department preferred.
• Knowledge of patient billing and medical terminology preferred Excellent keyboard skills.
• Requires proficiency in a Windows based computer environment and Microsoft Office products.
• Accuracy and dependability required.

Position Highlights and Benefits:

• Day Shift.
• Hours may vary
• Great benefits effective day 1!
• Mission Driven Team environment
• Career growth and advancement potential

Facility Information

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

Equal Opportunity Employer

We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

About Trinity Health

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.