Medical Receptionist

Priority Dispatch Corp.; Wasilla (AK); On-site; USD 30,000 - 42,000; Full time

Job summary

Priority Dispatch Corp. in Wasilla, AK seeks a front desk receptionist to manage check-in/check-out, handle a multi-line phone system, schedule clinic appointments, and verify patient eligibility. The role includes collecting payments and entering data into EMR systems.

The ideal candidate will have a High School Diploma or GED, 2 years of related experience, and proficiency with EMR software and Outlook. Physical mobility and effective communication are required.

Qualifications

• Excellent communication and customer service abilities.
• Ability to read and interpret safety rules and manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.
• Ability to lift and/or move up to 50 lbs.

Responsibilities

• Manage day-to-day front desk operations, including check-in and check-out.
• Operate a multi-line telephone system and route calls appropriately.
• Screen patient needs and direct them to the correct staff or department.
• Schedule clinic appointments in-person and by phone.
• Verify patient eligibility and collect insurance information for EMR entries.
• Receive payments (co-pays, balances, guarantor payments) and apply to accounts.

Skills

Communication skills

Customer service

Reading/writing

Public speaking

Physical ability

Education

High school diploma or GED

Tools

EMR software

Outlook

Job description

What You’ll Do:Responsible for day-to-day operations of the front desk, including both check-in and check-out.Operate a multi-line telephone system.Process calls according to the purpose of the call and/or forward urgent calls to the appropriate personnel or department.Screen patient needs both in person and over the phone and direct them accordingly.Schedule clinic appointments both in-person and over the telephone.Verifying patient eligibility, collect insurance information, and enter into the electronic medical records.Receive patient payments such as co-pays, outstanding balances, and guarantor payments and assign them to the correct patient accounts.What You Need For This Job:High School Diploma or general education degree (GED)Two years related experience and/or training; or equivalent combinations of education and experience.Must reside in or near Wasilla, Alaska.Have general knowledge of EMR software and Outlook ProgramsAbility to read and interpret documents such as safety rules, operations and maintenance instructions, and procedure manuals.Ability to write routine reports and correspondence.Ability to speak effectively before groups of customers or employees of the organization.Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructionsAbility to regularly stand, walk, use hands, or feel and talk and hear. Ability to occasionally sit, reach with hands and arms; stoop; kneel; crouch, or crawl.Ability to lift and/or move up to 50 lbs.Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.Reasonable accommodations may be made to enable individuals with a disability to perform essential functions.