Medical Receptionist

Complete Women's Care; Virginia Beach (VA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Complete Women's Care in Virginia Beach is seeking a motivated receptionist to support our OB/GYN practice. You will manage front desk tasks, answer calls, greet patients, and direct them to the right person while maintaining a warm and professional environment.

Ideal candidates have a year of related experience, strong organizational and communication skills, and proficiency with Microsoft Office. Healthcare setting experience is a plus, and a neat appearance is expected for this patient-facing

Qualifications

• Must have strong customer service and organizational abilities.
• Experience as a receptionist or front office representative is required.
• High level written and verbal communication skills expected.

Responsibilities

• Answer, screen, and forward incoming calls with a smile.
• Greet patients warmly as they arrive.
• Direct patients to the correct person and office.
• Provide basic information in person and by phone/email.
• Handle daily mail and light administrative duties.
• Verify insurance and process payments.

Skills

Exceptional customer service

Front desk experience

Microsoft Office proficiency

Medical office software

Professional appearance

Strong communication

Organizational skills

Multitasking

Education

High School Diploma/GED

Tools

Microsoft Office

Athena (medical software)

Job description

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Want to be part of, and contribute to, an amazing healthcare team? We are looking for a motivated team member with impeccable customer service skills and exceptional multi-tasking abilities for our medical practice. The applicant must be an independent thinker who gets joy from serving others (OB/GYN experience preferred).

Responsibilities:

• Answer, screen, and forward incoming phone calls with a smile!
• Greet and welcome patients as soon as they walk through the door.
• Direct patients to the appropriate person and office.
• Create a warm first impression!
• Provide basic and accurate information in person and via phone/email.
• Receive, sort, and distribute daily mail/deliveries.
• Perform other clerical receptionist duties such as photocopying, scanning, and faxing.
• Verify insurance.
• Receive payments.

Skills:

• Exceptional Customer Service Skills accompanied by a desire to implement them is a MUST.
• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite.
• Computer experience in a medical office & Athena is a plus.
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.

High School Diploma/GED

1 year prior Experience