Medical Receptionist

Integrated Dermatology

Vernon (AL)

On-site

USD 28,000 - 32,000

Full time

9 days ago

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Benefits offered by this job

401(k)

Dental insurance

Vision insurance

Health insurance

Health savings account

Life insurance

On-the-job training

PTO, Holiday paid time off

Referral program incentive

Short- and Long-term disability

Job summary

Integrated Dermatology is seeking a highly organized Medical Receptionist/Scheduler to be the first point of contact for patients, delivering excellent service while managing front-desk tasks.

You will handle check-in/out, schedule appointments across providers in EHR, verify insurance, collect co-pays, and maintain patient records with HIPAA compliance in a fast-paced, in-person environment.

Qualifications

Proficiency in EMR/EHR systems or similar platforms.
Strong knowledge of medical terminology, insurance coordination
Experience with insurance verification processes and RTE (real time eligibility)
Excellent organizational skills with attention to detail in documentation review and data entry
Effective communication skills with professional phone etiquette and a compassionate point of view
Familiarity with medical office system software
Ability to handle multiple priorities in a fast-paced healthcare environment
Prior medical office experience is preferred to ensure seamless integration into our team.

Responsibilities

Greeting Patients: Check-in/out and manage smooth patient flow; collect co-pays and balances.
Scheduling Appointments: Manage calendars, confirm appointments, verify referrals, and align with provider schedules in the EHR.
Handling Communications: Answer calls, respond to inquiries, and coordinate with staff and providers.
Managing Patient Records: Maintain EHR, ensure privacy (HIPAA) and up-to-date demographics/insurance.
Administrative Duties: Clerical tasks, filing, scanning, and basic office duties.
Organizational Abilities: Manage multiple tasks; maintain clean, efficient workspace.
Technical Proficiency: Comfortable using EMR/EHR systems and basic software.

Skills

EMR/EHR familiarity

Medical terminology

Insurance coordination

RTE / real-time eligibility

Organizational skills

Communication skills

Multitasking

Education

High School Diploma or equivalent

Tools

EMR/EHR software

Microsoft Office

Job description

Company Description

We are seeking a highly organized and professional Medical Receptionist/Scheduler to join our Integrated Dermatology practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires familiarity with electronic health records (EHR) systems, medical terminology, and scheduling appointments for all providers in the practice. Experience with various EMR systems is highly desirable. Medical office experience is preferred to enhance patient communication and support diverse patient needs.

Job Description

Greeting Patients: Ensuring a warm and welcoming environment for patients as they arrive at the medical facility. Check-in and check-out patients; provide smooth patient flow; utilize excellent customer service skills. Collecting co-pays and past due patient balances.
Scheduling Appointments: Manage the appointment calendar by scheduling, rescheduling and canceling patient appointments, confirming appointments, validating insurance referrals, scheduling appointments specifically tailored to each provider in EHR.
Handling Communications: Answering multi-phone system lines, handling general patient inquiries, tasking voicemail messages as scheduled in assignment rotation, corresponding with other staff members, providers and practice manager in a positive professional manner, excellent communication skills a must.
Managing Patient Records: Maintain accurate and up-to-date patient records in EHR, ensuring confidentiality and privacy, including HIPPA and OSHA guidelines, scanning documents into our electronic medical record health system, collecting co-pays and balances, updating patient demographic and insurance information as needed, verify insurance eligibility using online portals.
Administrative Duties: Perform clerical tasks, precise attention to detail, scanning documents into EHR, tasking eFax and referral queue rotation, inventory office supplies and provide other general administrative duties as needed by practice.
Organizational Abilities: Strong organizational skills to manage multiple tasks, keep working environment clean and organized. Able to perform successfully under pressure during high patient volume and demand.
Technical Proficiency: Familiarity with utilizing electronic medical health record systems and basic computer software.

Qualifications

Proficiency in EMR/EHR systems or similar platforms.
Strong knowledge of medical terminology, insurance coordination
Experience with insurance verification processes and RTE (real time eligibility).
Excellent organizational skills with attention to detail in documentation review and data entry.
Effective communication skills with professional phone etiquette and a compassionate point of view.
Familiarity with medical office system software.
Competency in Microsoft Office Suite (Word, Excel, Search Engine) and basic computer skills for administrative support tasks.
Ability to handle multiple priorities efficiently in a fast‑paced healthcare environment.
Prior medical office experience is preferred to ensure seamless integration into our team.

This position offers an opportunity to work in a dynamic healthcare setting where your administrative expertise directly contributes to quality patient care. We value professionalism, attention to detail, and excellent customer service skills in all our team members.

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