Medical Receptionist

UnitedHealth Group; Vernon (CT); On-site; USD 10,000 - 60,000; Full time

Job summary

UnitedHealth Group is seeking a detail-oriented Medical Receptionist to join ProHealth Physicians in Vernon, CT. This full-time role includes conducting patient check-ins, scheduling appointments, and ensuring administrative tasks are handled efficiently, all while maintaining patient confidentiality and promoting a positive patient experience. The position offers flexibility in scheduling and comes with a competitive salary and comprehensive benefits package.

Benefits

Paid Time Off with first pay period accrual

Health Spending Account or Health Savings Account

Education Reimbursement

Employee Discounts

Employee Assistance Program

Qualifications

• 1+ years of receptionist or customer service experience required.
• Intermediate level of computer proficiency in Microsoft Office.
• Experience as a receptionist in a healthcare setting preferred.

Responsibilities

• Conduct check-in and check-out process for patients.
• Schedule appointments and manage administrative tasks.
• Maintain confidentiality of medical and personal information.

Skills

Customer service

Communication

Attention to detail

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Electronic Health Records

Job description

Opportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behindCaring. Connecting. Growing together.

ProHealth Physicians (Adult Medicine & Pediatrics)has an immediate opening for a friendly, patient focused, and detail oriented Medical Receptionist to join our team.

Schedule (Full-Time):Monday-Friday, with flexibility required to work between the hours of 7:30am-5:30pm (typically 8am-5pm EST).

Location:206 Talcottville Rd. Vernon, CT. May be asked to float to local practices in the region for coverage.

Primary Responsibilities:

• Conduct check-in and check-out process
• Answer incoming calls and use EHR to document details of patient inquiries
• Conduct outreach to patients requiring appointments or service follow-up
• Schedule appointments using standard scheduling protocols
• Manage administrative in-basket pools and work queues
• Scan documents into the EHR per standard protocols
• Balance payments and prepare deposits
• Protect patients’ rights by maintaining confidentiality of medical, personal, and financial information
• Provide coverage at other ProHealth locations on an ad hoc basis
• Perform other duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at:http://uhg.hr/uhgbenefits

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 1+ years of receptionist or customer service experience
• Intermediate level of computer proficiency in Microsoft Office

Preferred Qualifications:

• Experience as a receptionist in a healthcare setting
• Experience working with Epic

The salary range for this role is $16.00to $28.85per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Groupis a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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