Medical Receptionist

MVPT Physical Therapy; Town of Sullivan (NY); On-site; USD 25,000 - 26,000; Full time

Job summary

MVPT Physical Therapy in Chittenango, NY is hiring a full-time Medical Receptionist to support daily clinic operations in person. You will handle scheduling, insurance verification, patient communication, and billing support while contributing to a welcoming, team-focused environment.

The role emphasizes customer service, accurate records, and smooth patient flow in a busy outpatient setting, with a friendly team and a dog-friendly culture.

Qualifications

• Experience in a medical office, healthcare setting, or front desk role is required.
• Knowledge of insurance verification and patient financial responsibilities is preferred.
• Strong communication and customer service skills.
• Excellent organization and attention to detail.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome patients and provide outstanding customer service
• Answer phones and assist with scheduling appointments
• Verify insurance benefits and explain patient financial responsibilities
• Manage patient intake forms and maintain accurate records
• Coordinate referrals, authorizations, and insurance approvals
• Support clinic operations and maintain efficient schedules
• Assist with billing, payments, and administrative tasks

Skills

Communication

Customer service

Organization

Attention to detail

Multitasking

Job description

Join our growing team as a Medical Receptionist and help create a positive experience for every patient who walks through our doors. In this full-time, in-person role, you'll support daily clinic operations, scheduling, insurance verification, and patient communication.Our Chittenango clinic is part of a close-knit community, and that family-feel carries into our team and patient care. We balance highly skilled clinical practice with a fun, welcoming atmosphere – where laughter, connection, and great outcomes go hand in hand. And yes, our certified therapy dog, Taffy, is a patient favorite and an important part of our culture.

What You'll Do

• Welcome patients and provide outstanding customer service
• Answer phones and assist with scheduling appointments
• Verify insurance benefits and explain patient financial responsibilities
• Manage patient intake forms and maintain accurate records
• Coordinate referrals, authorizations, and insurance approvals
• Support clinic operations and maintain efficient schedules
• Assist with billing, payments, and administrative tasks

What We're Looking For

• Experience in a medical office, healthcare setting, or front desk role required
• Knowledge of insurance verification and patient financial responsibilities preferred
• Strong communication and customer service skills
• Excellent organization and attention to detail
• Ability to multitask in a fast-paced environment

Why Join Us?

• Supportive, team-oriented culture
• Opportunities for career growth and professional development
• Meaningful work that helps improve patients' lives every day
• Collaborative environment where teamwork and patient care come first

Hourly Pay $18.00 - $19.00

MVPT Physical Therapy is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.