Medical Receptionist

American Family Care; Toms River (NJ); On-site; USD 26,174 - 27,552; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Retirement benefits

Flexible scheduling

Job summary

A leading urgent care provider in Toms River is seeking a Medical Receptionist to manage patient check-ins and insurance verifications. This full-time role involves maintaining accurate patient records, providing excellent customer service, and supporting clinic operations. Ideal candidates should have a high school diploma and basic computer skills, with a preference for those with prior medical clerical experience. Benefits include paid time off and health insurance.

Qualifications

• High school graduate or equivalent is required.
• Prior medical clerical experience preferred.
• Ability to interact positively with patients and clients.

Responsibilities

• Check in and out patients by verifying insurance and collecting payments.
• Prepare the clinic for opening and greet patients.
• Maintain patient records accurately and balance daily patient charges.

Skills

Customer service skills

Basic computer knowledge

Attention to detail

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Medical Receptionist

Join to apply for the Medical Receptionist role at American Family Care.

Manahawkin, NJ $19.00-$20.00

Company Overview

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk‑in basis. Our state‑of‑the‑art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in‑house x‑ray capability.

AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.

Job Summary

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents.
• Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards.
• Register patients, update patient records, verify insurance accurately and timely, and check patients out.
• Determine, collect, and process patient payments and address collection and billing issues.
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow‑up appointments, and fulfill medical documentation requests.
• Balance daily patient charges (cash, check, credit cards) against system reports.
• Complete closing procedures by preparing closing documentation and submitting required reports.
• Complete cash control procedures and secure financial assets.
• Maintain complete and accurate documentation.
• Other duties and responsibilities as assigned.

Qualifications

High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well‑groomed appearance. Clear and articulate phone mannerisms.

Benefits

• Paid time off, health insurance, dental insurance, retirement benefit, and more!
• Great small business work environment
• Flexible scheduling

We are an Equal Opportunity Employer.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Health Care Provider