Medical Receptionist

American Family Care; Cypress (TX); On-site; USD 13,776 - 16,531; Part time

Benefits offered by this job

Great small business work environment

Flexible scheduling

Job summary

A leading urgent care provider in Cypress, Texas is looking for a Patient Coordinator. This role involves accurately checking in and out patients, verifying insurance, collecting payments, and maintaining patient records. Responsibilities include preparing the clinic, greeting patients, processing payments, and providing excellent customer service. Ideal candidates should be high school graduates with prior medical clerical experience and strong customer service skills. The compensation ranges from $10.00 to $12.00 per hour.

Qualifications

• Previous medical clerical experience preferred.
• Well-groomed appearance and clear phone mannerisms.

Responsibilities

• Prepare the clinic for opening each day and review the facility.
• Greet patients, provide initial paperwork, and obtain insurance copies.
• Register patients, update records, verify insurance, and check out patients.
• Determine and process patient payments, addressing billing issues.
• Provide excellent customer service and assist with follow-up appointments.
• Complete closing procedures and maintain accurate documentation.

Skills

Customer service skills

Basic computer knowledge

Attention to detail

Education

High School graduate or equivalent

Tools

Microsoft Office

Job description

Company Overview

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S., serving patients seven days a week on a walk‑in basis. Our state‑of‑the‑art centers focus on the episodic treatment of acute illnesses and injuries, workers’ compensation, and occupational medicine. Each location is equipped with an onsite lab and in‑house x‑ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF); this position works directly with a franchised business location, and specific duties and benefits may vary between franchises.

Benefits/Perks

• Great small business work environment
• Flexible scheduling

Job Summary

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow and provide positive patient relations.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
• Greet patients, provide patients with initial paperwork, and obtain copies of insurance and identification cards
• Register patients, update patient records, verify insurance accurately and timely, and check patients out
• Determine, collect, and process patient payments and address collection and billing issues
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow‑up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports
• Complete closing procedures by preparing closing documentation and submitting required reports
• Complete cash control procedures and secure financial assets
• Maintain complete and accurate documentation
• Other duties and responsibilities as assigned

Qualifications

High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge (e.g., Microsoft Office), accuracy and detail orientation, positive customer service skills, well‑groomed appearance, and clear and articulate phone mannerisms.

Compensation

Compensation: $10.00 - $12.00 per hour

PS: It’s All About You!

American Family Care has pioneered the concept of convenient, patient‑centric healthcare. Today, with more than 250 clinics and 800 in‑network physicians caring for over 6 million patients a year, AFC is the nation’s leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest‑growing companies in the U.S., AFC’s mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients in an economical manner, at times and locations convenient to the patient.

If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience the satisfying and fulfilling work that the healthcare industry provides.

Each franchise‑owned and operated location recruits, hires, trains, and manages its own employees, and sets its own employment policies and procedures. Company‑owned locations provide a comprehensive benefits package, including medical, dental, vision, disability, life insurance, matching 401(k), and more.

We are an Equal Opportunity Employer.