Medical Receptionist

American Family Care The Woodlands; The Woodlands (TX); Sur place; USD 25 000 - 35 000; Plein temps

Avantages offerts par ce poste

Great small business work environment

Flexible scheduling

Résumé du poste

A healthcare provider in The Woodlands is seeking a front desk staff member to manage patient check-in and check-out processes. Responsibilities include verifying insurance, collecting payments, and maintaining accurate patient records. The ideal candidate will have a high school diploma and previous clerical experience. Strong attention to detail and excellent customer service skills are essential for creating a positive patient experience. A flexible schedule is available in this supportive environment.

Qualifications

• High School graduate or equivalent.
• Previous medical clerical experience preferred.
• Accuracy and detail orientation.

Responsabilités

• Prepare the clinic for opening each day.
• Greet patients and provide initial paperwork.
• Register patients and update records efficiently.
• Process patient payments and address billing issues.
• Respond to customer needs and provide excellent service.
• Complete closing procedures and secure financial assets.

Connaissances

Customer service skills

Attention to detail

Basic computer knowledge

Formation

High School diploma or equivalent

Outils

Microsoft Office

Description du poste

Benefits/Perks

• Great small business work environment
• Flexible scheduling

Company Overview

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.

AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.

Job Summary

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
• Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
• Register patients, update patient records, verify insurance accurately and timely, and check patients out
• Determine, collect, and process patient payments and address collection and billing issues
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reportsli>
• Complete closing procedures by preparing closing documentation and submitting required reports
• Complete cash control procedures and secure financial assets
• Maintain complete and accurate documentation
• Other duties and responsibilities as assigned

Qualifications

High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.