Medical Receptionist

American Family Care, Inc.; United States; Sur place; USD 30 000 - 40 000; Plein temps

Avantages offerts par ce poste

Great small business work environment

Flexible scheduling

Résumé du poste

A prominent urgent care provider in Cypress, Texas, is seeking a staff member responsible for checking patients in and out, verifying insurance, and maintaining patient records. The ideal candidate will have a high school diploma, customer service experience, and basic computer knowledge. Responsibilities include preparing the clinic for opening, greeting patients, and collecting payments. This role emphasizes attention to detail and positive patient relations, contributing to a great work environment and flexible scheduling.

Qualifications

• Previous medical clerical experience preferred.
• Positive customer service skills required.
• Well-groomed appearance with clear phone mannerisms.

Responsabilités

• Check in and out patients by verifying insurance and collecting payments.
• Greet patients and provide initial paperwork.
• Register patients and maintain patient records.
• Respond to customer needs and assist with appointments.

Connaissances

Customer service skills

Attention to detail

Basic computer knowledge

Formation

High School graduate or equivalent

Outils

Microsoft Office

Description du poste

Benefits/Perks

• Great small business work environment
• Flexible scheduling

Company Overview

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.

AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.

Job Summary

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
• Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
• Register patients, update patient records, verify insurance accurately and timely, and check patients out
• Determine, collect, and process patient payments and address collection and billing issues
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports
• Complete closing procedures by preparing closing documentation and submitting required reports
• Complete cash control procedures and secure financial assets
• Maintain complete and accurate documentation
• Other duties and responsibilities as assigned

Qualifications

High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.