Medical Receptionist

MIDWEST ALLERGY SINUS ASTHMA, SC; Springfield (IL); On-site; Full time

Job summary

A leading medical practice in Springfield seeks a full-time Medical Receptionist to manage front desk operations, ensuring high-quality patient service and administrative support. The ideal candidate will have organizational skills, experience in customer service, and knowledge of healthcare practices. Offering a dynamic environment with a focus on teamwork, this role is perfect for those looking to grow in the healthcare field while providing crucial support in improving patient outcomes.

Benefits

401(k)

401(k) matching

Health insurance

Paid time off

Qualifications

• Must possess strong communication and customer service skills.
• Experience with EHR is essential.
• Knowledge of HIPAA laws is required.

Responsibilities

• Manage front desk operations including scheduling and greeting patients.
• Handle appointment check-ins and check-outs efficiently.
• Ensure patient confidentiality and maintain accurate records.

Skills

Multitasking

Organizational skills

Customer service

Verbal communication

Written communication

Education

Certified medical office assistant preferred

Minimum 1 year in office environment

Job description

2 days ago Be among the first 25 applicants

MIDWEST ALLERGY SINUS ASTHMA, SC (MASA+R) is an allergy-immunology-respiratory medical practice company based in Normal, IL, and Springfield, IL. The company specializes in providing comprehensive care for allergies, sinus issues, COPD, asthma, and rare conditions. With a commitment to patient-centered care, MIDWEST ALLERGY SINUS ASTHMA, SC focuses on delivering the highest standard of medical services. Join our team to be a part of a dedicated group of professionals improving patient outcomes.

Role Description

This is a full-time on-site role for a Medical Receptionist located in Springfield, IL. The Medical Receptionist will be responsible for day-to-day front desk operations, including appointment scheduling, greeting patients, handling phone calls, and ensuring accurate patient records. The role also involves managing the reception area and providing administrative support to medical staff while upholding patient confidentiality and professionalism.

A position is also available in Normal, IL.

All applicants must be reliable and professional. Strong multitasking and organizational skills, flexibility, excellent phone etiquette and pleasant and professional demeanor required.

Key Responsibilities Include:

• Answering a multi-line telephone.
• Check in and Check out patients.
• Managing front desk business such as scanning, filing, faxing, and similar duties.
• Collecting copays and co-insurances.
• Proactively reviewing daily schedule for past due balances, and alerting patients prior to their appointments.
• Managing medical records
• Strong understanding and experience with EHR.
• Verify patient insurance eligibility.
• All aspects of a front desk/receptionist duties.
• Tasks assigned by administrative staff

General Qualifications/Requirements:

• Certified medical office assistant preferred, but not required.
• A minimum of 1 year of applicable experience working in an office environment, and ideally in healthcare.
• Must be patient care driven with outstanding customer service.
• Knowledge of HIPAA laws and compliance
• Computer literate with ability to learn software applications.
• Exceptional verbal and written communication skills.
• Functional knowledge of insurance terminology, CPT Codes, ICD-10 and HCPCS coding preferred.
• Willing to travel to satellite office locations.

Full-time with benefits, Monday - Friday & 1/2 day on Saturday's as scheduled.

If you want to work in a dynamic and fulfilling team environment then this job is for you!

For consideration, please e-mail resume and cover letter including salary history.

Job Type: Full-time

Pay: Starting from $18.00 per hour

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Medical Specialty:

• Allergy & Immunology
• Pulmonology

Schedule:

• Monday to Friday

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Medical Practices

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