Medical Receptionist

Sacramento Native American Health Center, Inc; Santa Maria (CA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance Plans

Vision Insurance Plan

Dental Insurance Plan

401K Contribution

Life Insurance

Sick, Vacation, and Holiday Pay

Job summary

California Retina Consultants cares for patients with a dedicated medical team and patient-centered scheduling. The Medical Receptionist handles check-ins/outs, referrals, appointment scheduling, and insurance authorizations while serving as the first point of contact for visitors and callers.

Strong customer service and communication are essential to keep operations efficient and compassionate. The role requires a high school diploma or equivalent, with preferred front office experience.

Qualifications

• Strong customer service and people skills are essential.
• Experience in a front desk/medical reception role is preferred.
• Excellent communication and multitasking abilities are required.

Responsibilities

• Welcomes patients and visitors and checks them in/out.
• Answers and directs calls to appropriate departments.
• Schedules appointments and manages referrals and insurance authorizations.

Skills

Customer service

People skills

Communication

Education

High school diploma or equivalent

Front office experience (preferred)

Job description

• Location 1510 E Main Street,Suite 103,Santa Maria, CA, 93454,United States
• Base Pay $17.00 - $21.00 / Hour
• Job Category Medical Receptionist, Receptionist, Administrative
• Industry Ophthalmology, Healthcare, Administration
• Employee Type Nonexempt FT
• Travel 30%
• Manage Others No

Contact information

• Name Whitney Andresen

Medical Receptionist

Our Medical Receptionist assists our patients by checking them in and out of appointments, handling patient referrals, scheduling appointments, insurance authorizations, and managing incoming calls, just to name a few. So, check out the full position details below and see if joining California Retina Consultants is the right fit for you!

Your Responsibilities

• Welcomes all patients and visitors
• Answers and directs all calls to appropriate departments and staff members
• Triage patient calls to determine path to action regarding scheduling needs
• Collects full, complete, and accurate insurance information
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
• Assists with incoming and outgoing patient referrals
• Have working knowledge of all providers within our practice in order to fill schedules based on business needs
• Comforts patients by anticipating anxieties and answering questions
• Ensures availability of treatment information by filing and retrieving patient records
• Maintains patient accounts by obtaining, recording, and updating personal and financial information
• Stay in frequent communication via chat, phone and email with our clinical staff and insurance/billing staff
• Protects patients' rights by maintaining confidentiality of personal and financial information
• Contributes to team effort by accomplishing related results as needed

About the Candidate

The ideal candidate will have strong customer service skills and people skills to provide the highest level of care for our patients, as well as:

• High school degree or equivalent
• Some front office experience (Preferred)
• Able to work varying shifts to meet patient needs (Required)

All applicants considered for this role must be able to travel to other nearby locations.

Summary

Who We Are

California Retina Consultants (CRC) is part of Retina Consultants of America (RCA) , the largest network of leading retina specialists with the mission of saving sight and improving patient lives through innovation and the highest quality care. Through RCA's physician-centered practice management model, physicians continue to drive clinical and practice culture while benefitingfrom the available business expertise, resources and shared best practices.

• Medical Insurance Plans
• Vision Insurance Plan
• Dental Insurance Plan
• 401K Contribution
• Life Insurance
• Sick, Vacation, and Holiday Pay

Equal Opportunity Employer

California Retina Consultants is proud to be an Equal Employment Opportunity and an Affluent Employer . We are committed to creating an inclusive work environment that celebrates diversity.

All offers are contingent upon satisfactory background check and pre-employment drug screen.