Clinic Manager, Central Valley

Sacramento Native American Health Center, Inc; Bakersfield (CA); On-site; USD 95,000 - 115,000; Full time

Benefits offered by this job

Medical Insurance Plans

Vision Insurance Plan

Dental Insurance Plan

401K Contribution

Life Insurance

Sick, Vacation, and Holiday Pay

Yearly bonus potential

Job summary

California Retina Consultants in Bakersfield/Visalia seeks a Clinic Manager, Central Valley to oversee clinical operations and staff across sites. You will drive patient-centered care, optimize workflows, and ensure regulatory compliance while mentoring a diverse team.

The role requires ophthalmic care knowledge, strong leadership, and experience with EMR/PM systems, including NextGen, to support billing and high-quality patient experiences.

Qualifications

• Bachelor's degree in healthcare administration preferred.
• Experience in ophthalmic care or retina settings is advantageous.
• Strong leadership and regulatory compliance knowledge.

Responsibilities

• Staff management: hire, train, supervise and evaluate clinical and admin staff.
• Oversee clinic operations across multiple sites to optimize productivity.
• Develop and deliver training for technicians and staff.
• Ensure quality, HIPAA/compliance, and regulatory standards.
• Collaborate with physicians and leadership to drive revenue and cost control.

Skills

Leadership

Ophthalmic care

Regulatory compliance

EHR/PM software

Staff development

Communication

Education

Bachelor's degree in healthcare administration

Tools

NextGen

MS Office

Job description

• Location 5555 Business Park South,Suite 100,Bakersfield, CA, 93309,United States
• Base Pay $95,000.00 - $115,000.00 / Year
• Other Compensation Annual Bonus Potential
• Job Category Healthcare Manager, Clinical Manager, Practice Manager
• Industry Healthcare, Ophthalmology, Medical Practice
• Employee Type Exempt FT
• Travel 30%
• Manage Others Yes

Contact information

• Name Whitney Andresen

Description

Clinic Manager, Central Valley

Job Summary
The Clinic Manager, Central Valley Region (Bakersfield and Visalia sites), oversees the clinical operations, ensuring efficient and patient-centric care delivery. This role is responsible for organizing and supervising daily clinic activities, optimizing workflow, and maintaining a high standard of clinical excellence. The Clinic Manager fosters a positive work environment, provides leadership to the clinic staff, and collaborates with healthcare providers to ensure exceptional patient experiences.

Duties / Responsibilities:

1. Staff Management:

• Recruit, hire, train, and supervise clinical and administrative staff.
• Conduct regular performance evaluations and provide feedback and coaching to staff members.
• Develop and implement staff schedules to ensure adequate coverage and efficient workflow.
• Responsible for processing employee timecards for all staff in the region.
• Interface with practice administration to represent the Central Valley region and advocating as necessary on the region’s behalf.
• Provide mentorship and support to encourage professional growth and development within the team.
• Lead by example, demonstrating integrity, resilience, and commitment to operational excellence.
• Collaborate with Front Desk staff to oversee patient scheduling, registration, and intake processes.
• Ensure patients receive timely and appropriate care.
• Address patient concerns and complaints in a professional and timely manner.
• Monitor patient satisfaction and implement improvements as needed.

3. Operational Management:

• Oversee clinic operations at all the facilities in the region to optimize productivity.
• Develop and enforce clinic policies and procedures to meet regulatory standards and operational excellence.
• Manage inventory of medical and office supplies and equipment maintenance
• Ensure facility cleanliness and staff adherence with hygiene and safety protocols.
• Handle medical waste disposal in accordance with regulations.
• Coordinate with vendors and suppliers for timely delivery of goods and services.
• Serve as primary user of electronic practice management and electronic health records and other practice systems.
• Provide support as needed in technical or front-office roles.
• Perform other duties as assigned.

4. Training Program Development:

• Collaborate with the Clinical Operations Manager and/or Director of Operational Excellence to develop and deliver training content tailored to practice needs.
• Conduct in-person or remote practical training sessions for technicians, covering various aspects such as patient history taking, documentation and EHR management.
• Mentor and coach new technicians during their onboarding process, providing constructive feedback for continuous improvements.
• Evaluate technicians performance through observations, assessments, and feedback.
• Maintain accurate training records and documentation.
• Stay updated on current ophthalmic practices, scribe best practices and EHR advancements to ensure training programs are relevant and effective.
• Perform internal chart audits to ensure compliance and accuracy in documentation.
• Work closely with Chief Operations Office (COO) to monitor clinic revenue and expenses and identify opportunities for improvement.
• Oversee billing and coding processes to ensure accurate and timely submission of claims. Ensure technicians code correctly and patient charts are completed and accurate.
• Work with billing staff and insurance companies to resolve billing issues and denials.
• Collaborate with COO to develop and implement strategies to increase revenue and control costs.

6. Quality Assurance:

• Implement quality assurance programs to monitor and improve patient care outcomes.
• Conduct regular audits of clinical processes and documentation to ensure compliance with quality standards.
• Collaborate with physicians and staff to identify areas for improvement and implement corrective actions.

7. Compliance and Regulatory Affairs:

• Ensure compliance with state and federal regulations, including HIPAA, OSHA, and Medicare/Medicaid guidelines.
• Keep abreast of changes in healthcare regulations and implement necessary updates to policies and procedures.
• Prepare for and participate in regulatory inspections and audits.

8. Collaboration and Communication:

• Foster a cohesive team environment by promoting collaboration and communication among clinic staff.
• Serve as a liaison between physicians, staff, patients, and other healthcare professionals.
• Communicate effectively with stakeholders regarding clinic policies, procedures, and initiatives.

Requirements

About the Candidate

Preferred Skills / Abilities:

• Comprehensive knowledge of ophthalmic care practices and procedures.
• Certification in ophthalmic care (OSC, COA, COT, or COMT) preferred.
• Experience in employee management and leadership roles preferred.
• Proficiency in MS Office Suite and Practice Management platforms, particularly NextGen.
• Familiarity with ICD-10 coding and regulatory requirements in retina care.
• Excellent communication and interpersonal skills, with the ability to interact effectively with healthcare professionals and patients.
• Strong leadership abilities with a focus on guiding, mentoring, and inspiring clinical staff.
• Experience in managing and optimizing clinical workflows to enhance efficiency and patient care outcomes.

Education and Experience:

• Relevant certifications in healthcare management or retina care.
• Previous experience in clinical supervision or management roles in a healthcare setting.
• Bachelor's degree in healthcare administration, business administration, or a related field preferred.
• Previous experience in healthcare management, preferably in a retina practice or ophthalmology setting.
• Familiarity with IntelleChartPRO Electronic Medical Records (EMR) system and NextGen Practice Management software is a plus.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire staff.
• Excellent organizational and problem-solving abilities.
• Knowledge of healthcare regulations and compliance requirements.
• Proficiency in medical billing, coding, and electronic medical records systems.
• Ability to work effectively in a fast-paced and dynamic environment.

Summary

Who We Are

California Retina Consultants (CRC) is one of the largest, most highly respected retina-only ophthalmology groups in the United States and is committed to providing state-of-the-art treatments. All California Retina Consultant physicians are board certified/eligible by the American Board of Ophthalmology and specialize exclusively in diseases and surgery of the retina, vitreous, and macula. Our physicians have studied at the most prestigious medical center and universities and have each achieved numerous honors and awards. In addition, CRC participates in national cutting edge clinical and investigator-sponsored trials, participating in hundreds since it's founding.

CRC offers the following competitive benefits for full-time eligible employees after the introductory period:

• Medical Insurance Plans
• Vision Insurance Plan
• D ent a l Insurance Plan
• 401K Contribution
• Life Insurance
• Sick, Vacation, and Holiday Pay
• Yearly bonus potential

Equal Opportunity Employer

California Retina Consultants is proud to be an Equal Employment Opportunity and an Affimative Action Employer . We are committed to creating an inclusive work environment that celebrates diversity.

(All offers are contingent upon satisfactory background check and pre-employment drug screen.)