Medical Receptionist

Nira Medical Group; Round Rock (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health coverage

Retirement planning (401k)

Paid time off (PTO)

Office culture of collaboration

Weekend-free schedule

Job summary

Central Texas Neurology Consultants in Round Rock is seeking a Medical Receptionist to be the welcoming face of our neurology practice. You will manage check-in/check-out, coordinate scheduling, and support HIPAA-compliant records handling with a calm, patient-first approach.

Join a team that values organized, efficient patient experiences and predictable daytime hours with no weekend shifts. On-site role requiring strong communication and EHR proficiency.

Qualifications

• 1–2+ years of medical front-desk, healthcare administration, or high-volume customer service experience.
• People-first mindset with calm, patient demeanor.
• Proficiency with Electronic Health Records (EHR) systems.
• Reliability and punctuality for an 8:00 AM start.

Responsibilities

• Patient Welcoming: Greet patients and families warmly, manage check-in/out, keep lobby organized.
• Scheduling & Coordination: Manage phone lines, answer inquiries, triage calls, schedule appointments.
• Insurance & Records Management: Verify insurance, collect co-pays, process new patient forms, scan records.
• Clinical Collaboration: Work with neurologists and staff to ensure smooth daily flow and minimal wait times.
• Privacy Advocate: Maintain HIPAA compliance and protect patient information.

Skills

Front desk experience

Healthcare admin

Communication

Punctuality

Tools

EHR systems

Office software

Job description

Job Title: Medical Receptionist
Location: Round Rock, TX (100% On-site)
Employment Type: Full-Time
Schedule: Monday – Friday, 8:00 AM – 5:00 PM (No Weekends!)

Why You’ll Love Working Here

At Central Texas Neurology Consultants, we provide specialized, compassionate care to patients navigating complex neurological conditions. We understand that visiting a specialist can be stressful, which is why we value a warm, calming environment above all else.

We believe a great patient experience starts with an exceptional team environment. We offer predictable, steady daytime hours with absolutely no weekend shifts, allowing you to enjoy a true work-life balance. If you are an empathetic, organized professional looking to build a career with a premier medical group in Round Rock, we would love to meet you.

The Impact You’ll Make

As our Medical Receptionist, you are the face and voice of our neurology practice. You will set the tone for our patients' visits, providing a reassuring, highly organized, and efficient experience from the moment they call or walk through our doors.

Your Core Responsibilities

• Patient Welcoming: Greet patients and families with warmth and empathy, manage the check-in/check-out process, and maintain an organized, comfortable front lobby.

• Scheduling & Coordination: Manage our phone lines, answer patient inquiries, triage calls, and accurately schedule specialized neurology appointments.

• Insurance & Records Management: Verify insurance eligibility, collect co-pays, process new patient paperwork, and scan/route medical records securely.

• Clinical Collaboration: Work closely with our neurologists and clinical staff to ensure smooth daily patient flow and minimal wait times.

• Privacy Advocate: Maintain strict compliance with HIPAA guidelines to protect sensitive patient health information.

What You Bring to the Team

• Experience: 1–2+ years of medical front-desk, healthcare administration, or high-volume customer service experience.

• People-First Mindset: Exceptional verbal and written communication skills with a calm, patient demeanor (highly valuable when working with neurology patients).

• Tech-Savvy Skills: Proficiency with Electronic Health Records (EHR) systems and basic office software.

• Reliability & Order: A strong work ethic, excellent punctuality for our 8:00 AM start, and the ability to multitask in a busy clinic.

Perks & Benefits

• Work-Life Balance: Steady Monday through Friday schedule from 8:00 AM to 5:00 PM with all weekends off.

• Health Coverage: Comprehensive medical, dental, and vision insurance plans.

• Retirement Planning: Secure 401(k) retirement options paired with competitive hourly pay.

• Time Off: Generous accrued paid time off (PTO) alongside paid federal holidays.

• Office Culture: Supportive leadership and a highly collaborative team.

If you are passionate about helping people and want to grow with a wonderful team, we want to hear from you.