Geriatric Behavioral Health Front Desk Coordinator

Senior Care Therapy; Raritan (NJ); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Full benefits package (Medical, Dental

401(k) with company match

PTO & Holidays

Job summary

Senior Care Therapy is seeking a Medical Receptionist to support administrative and clinical coordination at our on‑site Raritan location. The role runs Monday–Friday, 9 am–5 pm, handling calls, patient payments, scheduling, and coordination with providers and facilities.

The ideal candidate will have 1–3 years in medical reception or healthcare administration, with experience in insurance verification or medical billing being a plus, and strong communication skills in a fast‑paced behavioral

Qualifications

• High school diploma or equivalent required; Associate degree preferred.
• 1-3 years of medical reception, healthcare administration, or related experience.
• Experience with insurance verification, prior authorizations, or medical billing preferred.
• Familiarity with behavioral health or long‑term care settings is a plus.
• Strong interpersonal and communication skills with a patient‑focused approach.
• Excellent organization and multitasking abilities.
• High attention to detail and accuracy.
• Ability to manage sensitive information and confidentiality.
• Proficiency in Microsoft Office and EHR systems.

Responsibilities

• Manage inbound and outbound phone calls and voicemail follow‑ups.
• Serve as liaison between providers, facilities, pharmacies, and insurance companies.
• Maintain professional and timely email correspondence.
• Ensure clear communication across stakeholders.
• Process prior authorizations promptly and accurately.
• Coordinate telepsychiatry appointments and PASRR workflows.
• Assist providers with admin requests and day‑to‑day support.
• Prepare and distribute forms, letters, and documentation.
• Receive and process patient payments per procedures.
• Coordinate medication refill requests with providers/pharmacies.
• Support patients, families, and facilities with inquiries and service coordination.
• Manage fax correspondence and document tracking.

Skills

Medical reception

Healthcare administration

Communication skills

EHR systems

Microsoft Office

Education

High school diploma or equivalent

Associate degree preferred

Tools

EHR systems

Microsoft Office

Job description

Senior Care Therapy is seeking a Medical Receptionist to support administrative and clinical coordination at our on‑site Raritan location. The role runs Monday–Friday, 9 am–5 pm, handling calls, patient payments, scheduling, and coordination with providers and facilities.

The ideal candidate will have 1–3 years in medical reception or healthcare administration, with experience in insurance verification or medical billing being a plus, and strong communication skills in a fast‑paced behavioral