Medical Receptionist

Mary Bridge Children's Hospital; Puyallup (WA); On-site; Part time

Job summary

Join a leading children's hospital as a Medical Receptionist in Puyallup, WA. As the first point of contact, you'll greet patients, manage scheduling, and provide excellent customer service. This entry-level role offers a chance to work in a mission-driven environment dedicated to children's health. Enjoy competitive pay and a comprehensive benefits package.

Benefits

Comprehensive benefits package

Paid time off

Medical and dental insurance

Retirement plan

Qualifications

• Minimum one year of clerical and/or receptionist experience.
• Post high school office procedures preferred.

Responsibilities

• Greet patients and assist families.
• Schedule appointments and manage registrations.
• Handle charge entry and payment posting.

Skills

Customer service

Communication

Education

Medical Office Assistant

Medical Assistant

Health Unit Coordinator

Job description

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Where Kids and Families are Always First

MultiCare Mary Bridge Children’s Hospital is the state-designated Level II Pediatric Trauma Center and the only pediatric hospital in Washington’s South Sound Region dedicated to a comprehensive network of health services for children and adolescents. Our vision is to be the highest quality and safest place for children to receive care, where every child has a medical home and is supported by nationally recognized services and experience.

Mary Bridge Children’s multi-disciplinary approach to care includes pediatric experts for emergency services, inpatient care, and outpatient specialty clinics, all specializing in kids and their unique needs. We’re continually recognized as a ‘Top Children’s Hospital’ by The Leapfrog Group, an independent hospital rating organization.

FTE: 0.01, Shift: Day, Schedule: Clinic Hours - on call

Position Summary

The Medical Receptionist is the first in-person point of contact for a patient on behalf of the medical practice. They are responsible for all aspects of front office duties assigned by a clinic. Duties include greeting patients, answering phones, assisting patients and families, scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation, and operating basic office equipment. This is an intermediate level position requiring excellent customer service skills, discretion, good judgment, professionalism, and clear communication. Internal and external contacts include patients, families, co-workers, physicians, and the public.

Requirements

• Post high school office procedures preferred
• Minimum one (1) year of clerical and/or receptionist experience; or six (6) months in a medical setting
• Customer service experience
• Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may substitute for experience

Why Mary Bridge Children's?

• Mission-driven: Partnering for healing and a healthy future for the patients and communities we serve
• Award-winning: Named ‘Top Children’s Hospital’ for five years by the Leapfrog Group; physicians on ‘Top Doctors’ lists
• Growing: New pediatric hospital and medical office building opening in 2026
• Leading research: MultiCare Institute for Research & Innovation offers groundbreaking research and clinical trials
• Employee-centric: Ranked among “America’s Best Employers by State” by Forbes
• Lifestyle: Live and work in the Pacific Northwest surrounded by mountains, forests, and water views
• Explore services at marybridge.org

Pay and Benefits

We offer a comprehensive benefits package, including competitive salary, medical, dental, retirement, and paid time off. The pay scale is $20.07 - $28.87 USD, influenced by experience, skills, and education. Pay may vary if associated with a union contract.

Associated benefits can be viewed here.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Health Care Provider
• Industries: Research Services, Biotechnology Research, Hospitals and Health Care

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