Medical Receptionist

Pinnacle Fertility, Inc.; Portland (OR); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a compassionate Medical Receptionist to join their dedicated team in Downtown Portland. This full-time, onsite position offers an exciting opportunity to be the first point of contact for patients, ensuring a seamless experience in their journey to parenthood. You will provide vital administrative support, manage patient records, and collaborate with a multidisciplinary team. If you thrive in a fast-paced environment and are passionate about delivering outstanding patient care, this role is perfect for you. Enjoy competitive pay and comprehensive benefits while making a meaningful impact in the lives of families.

Benefits

Comprehensive healthcare

Dental insurance

Life insurance

Vision insurance

Generous paid time off (PTO)

Paid holidays

Retirement savings program

Qualifications

• 1-2 years of experience in a medical office or customer service.
• Proficiency with electronic medical records and basic computer skills.

Responsibilities

• Welcome and check in patients, verify personal and insurance information.
• Answer and manage incoming calls, schedule appointments, and support clinical staff.

Skills

Strong communication skills

Organizational skills

Multitasking skills

Proficiency with electronic medical records (EMR)

Basic computer skills

Education

High school diploma or equivalent

Job description

About Us
Pinnacle Fertility is a leading fertility care platform dedicated to fulfilling dreams by building families. With a network of clinics across the nation, we deliver innovative technology, compassionate patient care, and comprehensive fertility treatments to ensure a personalized, high-touch experience for families on their journey to parenthood. Learn more at www .pinnaclefertility .com .

About the Role
The Medical Receptionist plays an essential role in ensuring a seamless and welcoming experience for fertility patients on their path to becoming parents. This position is ideal for individuals who are compassionate, customer-service oriented, and thrive in fast-paced environments. As a Medical Receptionist,you will be the first point of contact for patients, providing vital administrative and scheduling support while collaborating with a multidisciplinary team to deliver outstanding care.

We are seeking a Medical Receptionistto join our dedicated team at Oregon Reproductive Medicine (ORM) in Downtown Portland, Oregon. This is a full-time, onsite position, working Monday through Friday with rotating schedules of 6:30 AM - 3:00 PM, 7:30 AM - 4:00 PM, and 8:00 AM - 4:30 PM, including participation in an observed holiday rotation.

Key Responsibilities

• Welcome and check in patients, verify personal and insurance information, and direct them to appropriate departments.
• Answer and manage incoming calls, schedule appointments, and provide support to clinical staff.
• Maintain accurate patient records, process billing information, and collect copays.
• Ensure the reception area is clean, organized, and welcoming for all visitors.
• Assist with additional projects and administrative duties as assigned.

Position Requirements

• Education:
  • High school diploma or equivalent required.
• Experience:
  • 1-2 years of experience in a medical office, customer service, or front desk role.
• Skills:
  
  • Strong communication, organizational, and multitasking skills.
  • Proficiency with electronic medical records (EMR) and basic computer skills.
• Hourly Rate: $19.00 - $23.00 per hour (final offers based on experience, skills, and qualifications).
• Benefits: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous paid time off (PTO), paid holidays, and a retirement savings program. Further details regarding salary and benefits will be provided during the interview process.

Diversity & Inclusivity at Pinnacle Fertility
At Pinnacle Fertility, we celebrate and value diversity. We serve everyone, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we embrace the diversity of our patients, we foster an inclusive work environment where team members feel supported and empowered. We are proud to be an equal-opportunity employer and encourage applicants from all backgrounds, abilities, and life experiences to apply.

Travel Required

Yes . Occasional travel to Tigard location- 12115 SW 70th Ave Portland, OR

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.