Medical Receptionist

University of Maryland Faculty Physicians Incorporated; Owings Mills (MD); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Short-Term Disability

Life Insurance

Paid Time Off

401(k)

Job summary

Chesapeake Specialty Care is seeking a friendly Medical Receptionist to join our team. This in-person role covers multiple offices in Owings Mills, Rosedale, Columbia, and Westminster, with Monday–Friday shifts and no weekends.

Responsibilities include front desk check-in/out, appointment scheduling, copay collection, and handling insurance questions, while maintaining organized patient charts and a smooth daily workflow.

Qualifications

• Minimum 1 year of medical front desk or medical office experience.
• Strong communication and customer service skills.
• Positive, dependable, and team-focused attitude.
• Excellent organization and attention to detail.

Responsibilities

• Welcome patients and provide a friendly, professional check-in and check-out experience
• Schedule appointments across multiple locations
• Collect copays and outstanding patient balances
• Assist patients with general insurance and billing questions
• Review paperwork, referrals, and medical records for accuracy and completeness
• Prepare patient charts and keep front desk areas organized
• Rotate between office locations based on practice needs
• Work alongside a supportive team to keep daily operations running smoothly

Skills

Medical front desk

Customer service

Team player

Education

High School GED

Job description

Chesapeake Specialty Care, a member of University of Maryland Specialty Care Network

Join a Team Where Your Work Matters

Are you an experienced medical front desk professional who thrives in a busy environment, enjoys working with people, and takes pride in creating a positive patient experience?

Chesapeake Specialty Care is growing, and we're looking for a friendly, dependable, and motivated Medical Receptionist / Front Desk Representative to join our team.

In this role, you'll be an important part of the patient experience—from the moment a patient walks through our doors to the time they check out. If you enjoy variety, teamwork, and staying busy, we'd love to hear from you!

This is a fully in-person position, regularly working across all of our offices is required. Our offices are located in Owings Mills, Rosedale, Columbia, and Westminster

Your Schedule

Monday–Friday — no weekends!
8-hour shifts scheduled between 7:00 AM and 6:00 PM
30-minute unpaid lunch

What You'll Do

• Welcome patients and provide a friendly, professional check-in and check-out experience
• Schedule appointments across our practice locations
• Collect copays and outstanding patient balances
• Assist patients with general insurance and billing questions
• Review paperwork, referrals, and medical records for accuracy and completeness
• Prepare patient charts and help keep front desk areas organized
• Rotate between office locations based on practice needs
• Work alongside a supportive team to keep daily operations running smoothly

What Will Help You Succeed

• At least 1 year of medical front desk or medical office experience is required
• Strong communication and customer service skills
• A positive, dependable, and team-focused attitude
• Excellent organization and attention to detail

Physical Requirements

This position requires prolonged sitting and computer use, as well as the ability to lift up to 25 pounds.

Benefits

We value our team and offer a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Short-term disability and life insurance
• Paid time off
• 401(k) retirement plan

We look forward to learning more about you.

Total Rewards

The referenced base salary range represents the low and high end of Specialty Care Networks’ salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s geographical location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/ training and other qualifications. Specialty Care Network offers a total rewards package that supports our employee’s life, career and retirement.

Qualifications

Education

Required

High School-GED

Experience

Required1 year

Medical Office, preferably front desk role

Behaviors

Required

Team Player:Works well as a member of a group

Dedicated:Devoted to a task or purpose with loyalty or integrity

Preferred

Enthusiastic:Shows intense and eager enjoyment and interest

Motivations

Preferred

Job Security:Inspired to perform well by the knowledge that your job is safe

Self-Starter:Inspired to perform without outside help

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.