Medical Receptionist

University of Maryland Faculty Physicians; Owings Mills (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Short-term disability insurance

Life insurance

Paid time off

401(k) retirement plan

Job summary

Chesapeake Specialty Care, part of the University of Maryland Specialty Care Network, seeks a friendly Medical Receptionist to manage front desk duties across our four Maryland locations. This in-person, multi-site role requires strong customer service and organizational skills to ensure smooth patient flow and billing support.

The ideal candidate has at least 1 year of medical front desk experience, excellent communication, and a compassionate bedside manner.

Qualifications

• High school diploma or equivalent required.
• Medical office training or education is a plus.
• Experience in medical front desk or medical office is preferred.

Responsibilities

• Welcome patients with a friendly, professional check-in and check-out.
• Schedule appointments across four practice locations.
• Collect copays and outstanding balances.
• Assist patients with general insurance and billing questions.
• Review paperwork, referrals, and medical records for accuracy.
• Prepare patient charts and keep front desk organized.
• Rotate between office locations as needed.
• Support daily operations with a collaborative team.

Skills

Communication skills

Customer service

Teamwork

Organization

Attention to detail

Calm under pressure

Typing & scanning

Education

High school diploma

Medical office training

Job description

Chesapeake Specialty Care, a member of University of Maryland Specialty Care Network

Join a Team Where Your Work Matters

Are you an experienced medical front desk professional who thrives in a busy environment, enjoys working with people, and takes pride in creating a positive patient experience?

Chesapeake Specialty Care is growing, and we're looking for a friendly, dependable, and motivated Medical Receptionist / Front Desk Representative to join our team.

In this role, you'll be an important part of the patient experience—from the moment a patient walks through our doors to the time they check out. If you enjoy variety, teamwork, and staying busy, we'd love to hear from you!

This is a fully in-person position, regularly working across all of our offices is required. Our offices are located in Owings Mills, Rosedale, Columbia, and Westminster

Your Schedule

Monday–Friday — no weekends!

8-hour shifts scheduled between 7:00 AM and 6:00 PM

30-minute unpaid lunch

What You'll Do

• Welcome patients and provide a friendly, professional check-in and check-out experience
• Schedule appointments across our practice locations
• Collect copays and outstanding patient balances
• Assist patients with general insurance and billing questions
• Review paperwork, referrals, and medical records for accuracy and completeness
• Prepare patient charts and help keep front desk areas organized
• Rotate between office locations based on practice needs
• Work alongside a supportive team to keep daily operations running smoothly

What Will Help You Succeed

• At least 1 year of medical front desk or medical office experience is required
• Strong communication and customer service skills
• A positive, dependable, and team-focused attitude
• Excellent organization and attention to detail
• Ability to stay calm and productive in a fast-paced medical office
• Comfort with typing, scanning, filing, and general office tasks
• A professional and compassionate approach to patient care
• Ability and willingness to regularly travel between all four office locations

Education

High school diploma or equivalent required.

Medical office training or education is a plus.

Physical Requirements

This position requires prolonged sitting and computer use, as well as the ability to lift up to 25 pounds.

Benefits

We value our team and offer a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Short-term disability and life insurance
• Paid time off
• 401(k) retirement plan

Ready to Join Our Team?

We look forward to learning more about you.

Total Rewards

The referenced base salary range represents the low and high end of Specialty Care Networks’ salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s geographical location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/ training and other qualifications. Specialty Care Network offers a total rewards package that supports our employee’s life, career and retirement.