Medical Receptionist

ICES: Data, Discovery, Better Health; Oklahoma City (OK); On-site; USD 30,000 - 50,000; Full time

Job summary

An established player in community health services is seeking a compassionate Medical Receptionist to join their team in Oklahoma City. This role is vital in providing trauma-informed care and ensuring the smooth operation of the clinic. The ideal candidate will excel in a fast-paced environment, managing scheduling, client interactions, and administrative support. With a focus on improving the quality of life for individuals facing mental health challenges, this position offers a rewarding opportunity to make a difference in the community. Join a supportive team and contribute to a mission that values compassion and excellence in care.

Benefits

100% Paid Health and Dental

Life Insurance

Over 2 Weeks PTO

1 Friday Off per Month (Wellness Day)

11 Paid Holidays

Bereavement Leave

8 Hours of Volunteer Pay

10% Retirement Contributions

Paid Professional Development Time

Student Loan Repayment Program

Qualifications

• High school diploma or RMA with related experience required.
• Must maintain First Aid and CPR certifications.

Responsibilities

• Support medical team with clerical and administrative tasks.
• Schedule appointments and manage daily clinic operations.

Skills

Organizational Skills

Communication Skills

Customer Service Skills

Basic Medical Terminology

Office Software Proficiency

Scheduling Systems Proficiency

Education

High School Diploma

Registered Medical Assistant Certification

Job description

EOE Statement

At HOPE, our goal is to be a diverse workforce that is representative, at all job levels, of the community we serve. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, nationalorigin, physicaland mentalability, politicalaffiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are proud to be an equal opportunity workplace and an affirmative action employer.

Overview

HOPE Community Services, Inc. is a leading outpatient treatment provider in south Oklahoma City. We provide compassionate trauma-informed care to individuals whose lives have beenimpactedby mental health and substance use disorders. We do this by providing compassionate and evidence-based treatment, aimed at improving the quality of life for those we serve.

We are currently in search of a Medical Receptionist for our Medical Clinic. This position is ideal for individuals who are passionate about supporting medical teams and providing excellent service in a trauma-informed, client-focused setting. If you are a compassionate, detail-oriented individual with a desire to make a difference, we encourage you to apply.

About the Position

The Medical Receptionist
plays a crucial role in supporting the medical services team by performing clerical and administrative tasks. This position ensures the smooth operation of the clinic by adhering to agency policies, confidentiality regulations, and industry standards while supporting a trauma-informed, recovery-focused environment for individuals seeking behavioral health or co-occurring services. Key responsibilities include scheduling medication clinic appointments, managing the clinic's daily schedule, recording client vital signs, and assisting with intake procedures. The position also requires escorting clients to medical offices, ensuring medical supplies and equipment are prepared, and verifying physician documentation. Additional duties include communicating treatment recommendations to clinical staff, tracking lab test results, assisting with forms for pharmaceutical programs, and providing general administrative support. This is an excellent opportunity for individuals who are organized, compassionate, and enjoy working in a fast-paced medical environment.

Requirements

• High school diploma and 6 months of related experience; or

• Registered Medical Assistant (RMA) with 6 months of related experience; or

• Equivalent combination of education and experience.

• Must be able to maintain First Aid and CPR certifications.

• Travel may be required with reimbursement, and evening or weekend hours may be necessary to accommodate clinic scheduling needs

Skills

• Strong organizational, communication, and customer service skills.

• Proficiency in basic medical terminology, office software, and scheduling systems.

• Ability to maintain client confidentiality and adhere to privacy regulations.

• Ability to work in a fast-paced environment and manage multiple tasks effectively.

We Offer

• Competitive Compensation

• Full Benefits including 100% paid health and dental!

• Life Insurance

• Over 2 weeks PTO first yearplus;

• 1 Friday off per month (Wellness day)

• 11 Paid Holidays per year

• Bereavement Leave - 5 days per year

• 8 hours of Volunteer Pay

• Retirement contributions of 10% with no matchrequired
  

• Paid Professional Development Time

• Student Loan Repayment Program

• AndMore!