Medical Receptionist

The IMA Group; New York (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

The IMA Group is seeking a Medical Receptionist to enhance the patient experience in a fast-paced medical office. The ideal candidate will manage the front desk, provide excellent customer service, and ensure efficient administrative operations. This role is crucial for creating a welcoming environment for patients and supporting the overall success of the facility.

Benefits

Comprehensive Health Coverage

Generous paid time off

401k plan with employer matching

Tuition Assistance and Student Loan Repayment Assistance

Paid maternity and parental leave

Work-life balance with no on-call responsibilities

Qualifications

• 1-3 years of receptionist/customer service experience in a medical setting preferred.
• Ability to manage patient records and scheduling efficiently.
• Organized and capable of working in a fast-paced environment.

Responsibilities

• Greet patients and manage the front desk operations.
• Register new patients and schedule appointments.
• Handle phone inquiries and maintain patient records.

Skills

Communication skills

Multitasking abilities

Proficiency in office equipment

Familiarity with medical terminology

Education

High school diploma or equivalent

Job description

Company Overview:

For over 30 years, The IMA Group has been dedicated to enhancing the livelihood and productivity of individuals and organizations navigating challenging periods of health, work and disability while actively contributing to the development of new medical treatments and clinical advancements. At IMA, we are not just a company; we are a community committed to making a difference.

Job Summary:

The IMA Group is seeking a skilled and customer-focused Medical Receptionist to join our team. The ideal candidate will be responsible for managing the front desk, providing excellent customer service, and ensuring efficient administrative operations in a fast-paced medical office environment.

Our new Medical Receptionist will play a crucial role in creating a positive first impression for our patients and supporting the overall success of our facility. The starting rate for this position is $17/hr plus benefits.

Responsibilities:

• Greet patients and visitors in a courteous and professional manner, ensuring a welcoming and friendly environment.
• Register new patients, schedule appointments, and manage patient records.
• Answer phone calls, handle inquiries, and assist in maintaining a smooth patient flow.
• Maintain patient records and update information in the electronic medical records system.
• Handle administrative tasks such as filing, data entry, and maintaining office supplies.
• Collaborate with medical staff to ensure a smooth patient check-in and check-out process.

Qualifications:

• High school diploma or equivalent, with 1-3 years of receptionist/customer service experience, preferably in a medical setting.
• Strong communication skills, proficiency in office equipment and basic software.
• Organized, multitasking abilities, and familiarity with medical terminology are a plus.

Benefits:

• Complete Health Coverage: Comprehensive Health, Dental, and Vision Insurance packages to ensure your well-being.
• Balanced Lifestyle: Generous paid time off, holidays, and a floating holiday to maintain a healthy work-life balance.
• Retirement: A 401k plan with employer matching for a secure financial future.
• Comprehensive Benefit Offerings: Benefits include LTD, STD, Flexible Spending Account, Voluntary Life, Voluntary ADD, and Company-paid Life Insurance and ADD coverage.
• Tuition Assistance and Student Loan Repayment Assistance: Benefit from IMA’s tax free tuition reimbursement and tax-free student loan repayment assistance program to fuel your ongoing educational journey and to help you pay for the degree you already have!
• Family Support: Paid maternity leave and paid parental leave reflecting our commitment to supporting families.
• No on Call Responsibilities: When you are home, you can leave work behind.

The IMA Group is an Affirmative Action/Equal Opportunity Employer

Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.

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