Bilingual Dermatology Medical Receptionist

Advanced Dermatology PC; New York (NY); On-site; USD 24,796 - 34,440; Part time

Job summary

Advanced Dermatology PC is seeking a Part-Time Medical Receptionist for our Jackson Heights office. The ideal candidate must be bilingual in Spanish and have 1+ year of experience as a medical receptionist, preferably in dermatology. Responsibilities include welcoming patients, scheduling appointments, and maintaining patient confidentiality. Excellent customer service skills and knowledge of medical terminology are essential for this role. Join our compassionate team dedicated to patient care and satisfaction.

Qualifications

• 1+ year of experience as a medical receptionist, dermatology experience preferred.
• Excellent grammar, spelling, and punctuation.
• Friendly and compassionate disposition.

Responsibilities

• Welcomes patients on the telephone and answers inquiries.
• Schedules appointments for physicians to optimize patient satisfaction.
• Maintains reception area in a neat and orderly condition.

Skills

Bilingual in Spanish

Exceptional customer service skills

Knowledge of medical terminology

Strong interpersonal communication skills

Excellent time management skills

Education

High school diploma or equivalent

Some college preferred

Tools

EMR systems

Job description

Advanced Dermatology, P.C. is seeking a Part-Time Medical Receptionist for our Jackson Heights office.

*Bilingual in Spanish required*

Two years of Medical Office and/or Dermatology front desk experience is preferred.

Position Summary

Medical Receptionists perform a variety of duties to support the medical staff and their patients. They are the main liaisons of a medical facility, interacting with patients and medical staff. They act as mediators in communication. Their duties include greeting visitors, maintaining appointments, and providing directions to people in person and on the phone. The Medical Receptionist may also perform clerical work and distribute information to medical staff.

Key Roles & Responsibilities

• Welcomes patients on the telephone and answers inquiries or refers questions to other staff members.
• Schedules appointments for the physicians and physician assistant to optimize patient satisfaction, provider time and the most effective use of examining and treatment rooms.
• Confirms all appointments prior to date of service.
• Verifies insurance and informs the patient of needed referrals before the date of service.
• Assists patients with copayments and billing questions.
• Retrieves patient files in EMR, verifies the information on file, and inserts new patient record forms and information.
• Protects patient rights by maintaining confidentiality of medical, personal, and financial information.
• Maintains reception area in a neat and orderly condition.
• Participates in the medical office emergency routine when required, summons ambulance or EMS, or assists other staff members as needed.
• Other duties as assigned.

Requirements

• High school diploma or equivalent; some college preferred.
• 1+ year of experience working as a medical receptionist (dermatology experience strongly preferred).
• Knowledge of medical terminology.
• Excellent grammar, spelling, and punctuation.
• Exceptional customer service skills.
• Friendly and compassionate disposition with strong interpersonal communication skills.
• Excellent time management skills and ability to maintain effective and organized systems to ensure timely patient flow.
• Ability to work independently or as part of a team.
• Dedication to maintaining confidentiality of all patient records.

EMA experience is a plus!