Medical Receptionist

CenterWell; New Braunfels (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Receptionist to join their team. This role involves providing excellent customer service, managing patient interactions, and ensuring the smooth operation of the reception area. You will be responsible for scheduling appointments, verifying insurance, and assisting patients with their needs. With a full-time schedule and a supportive work environment, this position offers a great opportunity for professional growth and development. Join a compassionate team that values quality care and customer satisfaction from day one.

Benefits

Health Coverage from Day 1

Paid Time Off

Retirement Plans

Tuition Assistance

Qualifications

• 1+ year experience as a medical receptionist in a healthcare setting.
• Excellent customer service and phone etiquette skills.

Responsibilities

• Outreach to potential patients and collect charges.
• Maintain reception area, schedule appointments, and verify insurances.

Skills

Customer Service

Phone Etiquette

Problem Solving

Education

Associate Degree

Tools

Electronic Medical Records

MS Office

Job description

Join to apply for the Medical Receptionist role at CenterWell.

Job Description Summary

Conviva, a subsidiary of Humana, is seeking a dedicated, compassionate, and cheerful Medical Receptionist who is interested in growing with the company and being part of something great.

Job Functions

1. Outreach to potential new patients and collecting patient charges.
2. Ensure quality customer service and resolve problems.
3. Coordinate care documents on behalf of patients.
4. Maintain the reception area, schedule appointments, and verify insurances.
5. Answer incoming calls and manage messages.
6. Greet visitors and assess their needs.
7. Respond to routine inquiries from internal or external sources.

Required Qualifications

• At least 1 year of experience as a medical receptionist in a patient-facing healthcare setting.
• Excellent customer service and phone etiquette skills.
• Ability to work at the Conviva care clinic located at 1860 S. Seguin Avenue, New Braunfels, TX 78130.

Preferred Qualifications

• Two years of related experience preferred.
• Experience with Electronic Medical Records.
• Associate degree.
• Knowledge of MS Office (Word, Excel, Outlook, Access).
• Knowledge of medical terminology.

Additional Details

• Work Schedule: Full Time, 40 hours, M-F, 8 am - 5 pm.
• Position Type: Clinic / On-site.
• Benefits include health coverage from day 1, paid time off, retirement plans, tuition assistance, and more.
• This role is patient-facing and part of Humana's TB screening program.