MEDICAL RECEPTIONIST

Arizona Diagnostic Radiology; Mesa (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking healthcare provider dedicated to enhancing patient experiences as a Patient Service Representative. In this role, you'll be the first point of contact for patients, ensuring they receive exceptional service and support. Your responsibilities will include greeting patients, managing appointments, and verifying insurance information in a dynamic and team-oriented environment. If you are passionate about customer service and thrive in a fast-paced setting, this position offers a unique opportunity to contribute to a better healthcare experience while working alongside a dedicated team of professionals.

Qualifications

• Strong multitasking and communication skills are essential.
• Experience in providing exceptional customer service is preferred.

Responsibilities

• Greet and register patients in a friendly manner.
• Collect and log co-pays and fees accurately.
• Coordinate with back-office staff for effective patient care.

Skills

Customer Service

Communication Skills

Multitasking

Computer Skills

Medical Terminology

Education

High School Diploma or GED

Job description

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is our people with a commitment to a better healthcare experience. When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders—patients, providers, payors, and regulators—to achieve the best clinical outcomes.

You Will :

1. Greet and register patients in a friendly and service-oriented manner.
2. Obtain or verify proper insurance and patient information, collect signatures, and ensure accuracy and completion of necessary documentation.
3. Collect and log all co-pays and fees.
4. Schedule, reschedule, or cancel appointments, confirm appointments, and notify staff of changes when necessary.
5. Provide patients with orientation for preparatory and safety protocols, and give directions to facilities if needed.
6. Coordinate with back-office staff for timely and effective patient care.

You Are :

1. Genuinely passionate about customer service, exercise sound judgment, and maintain professionalism in all situations.
2. Demonstrate effective communication, interpersonal skills, and respect with patients, guests, and colleagues.
3. Thrive in a fast-paced environment, prioritize tasks effectively, and enjoy providing world-class customer service.

To Ensure Success In This Role, You Must Have :

1. High School Diploma or GED.
2. Intermediate to advanced computer skills.
3. Strong multitasking and communication skills.
4. Experience providing exceptional customer service.
5. Medical terminology knowledge and recent medical/radiology office experience are preferred.

Pay Range :

USD $18.00 - USD $20.00 per hour.

Shift : Mornings

Shift Variations :

Monday - Friday, 8AM - 5PM