Medical Receptionist

Mercy Medical Center, Inc.; Maryland; On-site; USD 30,000 - 45,000; Full time

Job summary

Mercy Medical Center is seeking a Medical Assistant to support Internal Medicine physicians in an outpatient setting. Ideal candidates will bring 1-2 years of healthcare experience and a commitment to providing high-quality patient care. Key responsibilities include administrative tasks and assisting with patient care, ensuring a welcoming and efficient medical environment.

Benefits

Competitive health, prescription, vision and dental benefits

403(b) retirement plan with company match

Paid Time Off (PTO) & company paid holidays

Tuition reimbursement

Mental Health resources

Employer paid disability benefits

Discounts on insurance plans

Qualifications

• 1-2 years experience in a healthcare setting required.
• 3-5 years experience in a related field preferred.
• Certificate of completion of medical terminology course preferred.

Responsibilities

• Greet patients and schedule appointments.
• Take vital signs and update electronic health records.
• Administer injections and provide patient education.

Skills

Customer service

Computer proficiency

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Epic

Job description

Summary

Now offering a $1,500 sign on bonus for Medical Assistant & Medical Office Specialist New Hires!

Effective April 30, 2025 and expires August 29, 2025. Applicable only for MA & MOS positions in the Centers of Excellence and Maryland Family Care practices, of which this role applies to.

Provides general Medical Assistant assistance to Internal Medicine physician in an outpatient setting within the hospital. The staff member demonstrates knowledge of the principles of growth and development appropriate to the ages of patients served. In addition, the staff member demonstrates competency in applying these principles when providing individualized care to specific patients. Every employee is expected to support the goals and mission of Mercy Medical Center, In particular the commitment to providing all patients easy access to high quality care, service, and value.

Responsibilities

Front Office Duties:

• Greet patients in a courteous and friendly manner, providing a welcoming atmosphere.
• Schedule and confirm patient appointments and procedures
• Verify patient insurance information and collect co-pays or fees as needed.
• Answer phone calls, respond to inquiries, and provide information to patients and other callers.
• Complete patient check-in and check-out processes.

Back Office Duties:

• Take patient vital signs, record medical histories, and update electronic health records (EHR).
• Administer injections and immunizations as directed by healthcare providers. (on-site training provided)
• Perform basic laboratory tests, including specimen collection and processing.
• Provide patient education and instructions as directed by healthcare providers.

Requirements

EDUCATION AND WORK EXPERIENCE

• Education and Work Experience:
• High School Diploma or GED
• Required: 1-2 Years experience in healthcare setting
• Preferred: 3-5 years experience in related field or specialty practice

SPECIFIC REQUIREMENTS

• License Requirements:
• N/A

• Certification Requirements:
• N/A

• Age Specific Care Provided For:
• Adolescents
• Adults
• Geriatrics

• Knowledge, Skills and Abilities:
  • Microsoft Word, Power Point, Excel
  • Microsoft Outlook
  • Meditech (if applicable to position)
  • Epic (if applicable to position)
  • Performance Manager/NetLearning
• Computer proficiency and technical aptitude

• Other Requirements
• Must be able to read, write, and speak the English language in an understandable manner.
• Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
• Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
• Must be able to follow written and oral instructions.
• Computer skills, customer service, organization, paying attention to detail, accurate in data entry, ability to work as a team member, answer multiple phone lines (multi task with a pleasant manner), and get along with other co-workers.
• Certificate of completion of medical terminology course preferred or proven expertise in medical terminology.
• Must be able to type a minimum of 40 wpm, with 55 wpm preferred.
• Must be able to travel to other locations as directed by management.

Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.