Medical Receptionist

Matsunaga Pain Management LLC- DBA 'Comprehensive Pain Center'; Maryland; On-site; USD 20,664,000 - 26,174,000; Full time

Job summary

Comprehensive Pain Center (CPC) in Maryland is seeking a Medical Receptionist to join our patient-centered, multidisciplinary practice. You will manage new patient intake, schedule procedures, coordinate between patients, practitioners and insurers, and handle front-desk tasks.

Ideal candidates are personable, punctual, computer-proficient, with strong communication and the ability to adapt to a fast-paced environment.

Qualifications

• Personality, Work Traits, and Qualifications: enthusiastic, outgoing, willing to converse with patients, multi-tasking, teamwork, and willingness for continual education.
• Responsibility: manage new patient integration, scheduling procedures, liaison between patient, practitioners and insurance carriers; handle calls, emails.
• Ancillary responsibilities: process faxes; answer and direct calls; billing liaison; scheduling; copays/payments; records requests; manage new patient log; pre-auth; referrals; approvals; filing.
• Physical demands: sitting for long periods, computer use, lifting, dexterity, and communication.
• Commitment: at least 1 year, preference for long-term applicants.
• Starting pay details included in ad (15-19 USD/hr).

Responsibilities

• Manage the process of new patient integration, scheduling procedures, and liaison between patient, practitioners and insurance carriers.
• Manage incoming phone calls and check emails and messages.
• Billing liaison between practice and billing department; schedule appointments.
• Process copays and payments; process medical records requests; manage new patient log.
• Process insurance and pre-authorization; obtain referrals for OV; approvals for office visits and procedures.
• Filing medical records and charts; perform other duties as needed.

Skills

Personable and friendly

Punctual and responsible

Computer skills / typing

Strong communication skills

Adaptable to change

Fast-paced environment

Flexible hours including evenings

Job description

Job Description

Comprehensive Pain Center (CPC) is just that – comprehensive, offering conservative, medication management, and interventional means of treatment. Our mission is to manage pain in a compassionate, coordinated, multidisciplinary setting, restoring function and the best quality of life. We have a family-oriented, patient-centric pain management practice.

Applicants must be:

• Personable and friendly.

• Punctual and responsible.

• Proficiency with a computer / typing required.

• Strong oral and written communication skills

• Able to deal with frequent change, delays, or unexpected events.

• Able to work quickly and efficiently in a fast-paced environment.

• Flexibility to work various hours, including occasional evenings.

MEDICAL RECEPTIONIST:

1. Personality, Work Traits, and Qualifications
   Position requires an individual who is enthusiastic and motivated. Must be outgoing, friendly and willing to converse with patients on a regular basis, hard-working with the ability to multi-task. Able to supervise and take supervision. Organizational skills, ability to read and write legibly, ability to use computer required. Willingness and eagerness for continual education. Forward-thinking and willingness to participate as a team member for the advancement of the practice.

2. Responsibility
   Key Responsibility - Manage the process of new patient integration, scheduling procedures, and being liaison between patient, practitioners and insurance carriers. Manage incoming phone calls. Check emails and phone messages.
   Ancillary Responsibilities

   • Process faxes

   • Answer and direct phone calls

   • Billing- act as liaison between practice and billing dept

   • Scheduling appointments

   • Processing copays and payments

   • Process medical records requests

   • Manage new patient log and requirements for practice admission

   • Process insurance and pre-auth

   • Obtain referrals for OV

   • Obtain approvals for office visits and procedures for applicable patients

   • Filing medical records and charts

   • Other duties as needed

3. Physical Demands

   • Work will require sitting for prolonged periods of time, intermittent walking/bending/stooping/etc. as well as frequent computer use, moderate file/chart lifting. Manual dexterity to operate phone and other standard office equipment. Vision and hearing correctable to normal range for telephone and direct patient contact

Looking for at least 1 year commitment – preference given to long-term applicant

Starting Pay: $15-$19/hr

Position Type: Regular - F/T or Part-time, F/T preferred

Days: Monday - Friday

Hours: 8:00am - 4:00pm (hours need to be flexible, as some days extend)

Background Check will be performed if hired