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A leading medical practice is seeking a Medical Receptionist to enhance patient experience by managing appointments, assisting medical staff, and handling administrative tasks. Ideal candidates will demonstrate excellent customer service abilities, attention to detail, and have a background in medical office environments.
Benefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
Job Summary
We are seeking a Medical Receptionist / Front Desk to join our team! As a Medical Receptionist, you will be logging new patient profiles into the EHR, preparing for each patient visit by confirming appointments, preparing electronic charts and pulling notes before their arrival, providing routine support alongside nurses and fellow medical staff, and assisting with keeping track of tests and lab reporting to ensure everything arrives on time and the patient is kept informed on their condition, reporting lab and diagnostic results. The ideal candidate has strong customer service skills, an interest in learning more about a working medical environment and has previous office experience. Compensation based on experience and abilities, benefits to be discussed at interview depending on need.
Responsibilities
Prepare for the patient visit, including pulling charts and notes, as well as setting up medical equipment
Highly skilled with EMR (ours Practice Fusion), checking in patients, demographic entry, scanning, essential to have high level communication skills. 3 front desk staff to join a growing Rheumatology practice.
Answer phones and field questions about medical issues, identifying visit needs
Assist nurses and doctors with basic medical care and procedures when needed
Track lab results, call in prescription refills, and handle basic medical office duties
Qualifications
BLS Certification or Certified Medical Assistant desired
Excellent customer service skills
Strong attention to detail
Communication skills a must, conflict resolution with insurance companies etc