Medical Receptionist

Minivasive Pain & Orthopedics; Katy (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a compassionate outpatient clinic network as a Medical Receptionist in Katy, Texas. This full-time position is pivotal in ensuring smooth clinic operations by assisting patients and maintaining records. You will be the first point of contact, providing exceptional customer service and managing appointments. The ideal candidate will possess strong communication skills, attention to detail, and a solid understanding of HIPAA regulations. This opportunity is perfect for someone passionate about making a difference in patient care while developing their professional skills in a supportive environment.

Benefits

3 Medical Plans

1 Vision Plan

Employee Assistance Program

Short and Long-Term Disability Insurance

Basic and Voluntary Life with AD&D Plan

401(k) with a 2-year vesting

PTO + Holidays

Qualifications

• Strong computer knowledge with MS Office and exceptional customer service skills.
• Knowledge of HIPAA regulations and insurance processes is essential.

Responsibilities

• Assist with daily clinic operations and greet patients upon arrival.
• Schedule appointments, maintain patient accounts, and ensure EMR accuracy.

Skills

Customer Service

Attention to Detail

Verbal Communication

Written Communication

HIPAA Knowledge

Insurance Verification

Computer Proficiency (MS Outlook, Word, Excel)

Education

High School Diploma or GED

1 year of experience in a clinical setting

Valid Texas Driver’s License

Job description

We are looking for a full-time Medical Receptionist in Katy, Texas (77084). The Medical Receptionist is responsible for assisting patients, doctors, office employees, and visitors. The Medical Receptionist helps the clinic run smoothly by scheduling appointments, greeting patients, answering phones, maintaining accounts and medical records, and other tasks as needed. Whether in person or over the phone, the Medical Receptionist is typically the first face or voice patients will see or hear.

ESSENTIAL FUNCTIONS:

1. Assist with management of daily clinic operations including ensuring the clinic is open and closed in a timely manner.
2. Greet patients as they arrive to the facility and provide them with appropriate information.
3. Assist patients in completing all necessary forms and documentation.
4. Ensure completeness and accuracy of patients’ forms and logs including all demographics in the EMR system.
5. Update patients’ information in the EMR system and all related records.
6. Keep patient appointments on schedule by notifying the provider of patients’ arrival.
7. Answer telephone, route calls when appropriate, and answer inquiries.
8. Maintain patient accounts by obtaining, recording, and updating personal and financial information.
9. Call patients to remind them of appointments.
10. Schedule and reschedule patients’ appointments.
11. Coordinate mail flow in and out of the office.
12. Ensure the reception area is well maintained, neat and clean, including magazines.

KNOWLEDGE, SKILLS, AND ABILITIES:

1. Strong computer knowledge including proficiency with MS Outlook, Word, and Excel.
2. Strong attention to detail.
3. Exceptional customer service and phone etiquette.
4. Excellent verbal and written communication skills.
5. Broad knowledge of the content, intent, and application of HIPAA, federal and state regulations.
6. Knowledge of in and out of network insurances, insurance verification, patient responsibility, and process for prior authorization.
7. Ability to travel between facilities if necessary.

EDUCATION AND EXPERIENCE:

1. High School Diploma or GED.
2. One (1) year of experience in a clinical setting.
3. Valid Texas Driver’s License.

BENEFITS OFFERED:

• 3 Medical Plans
• 1 Vision Plan
• Employee Assistance Program
• Short and Long-Term Disability Insurance
• Basic and Voluntary Life with AD&D Plan
• 401(k) with a 2-year vesting
• PTO + Holidays

Please visit our website for more information: minivasivepain.com

Minivasive Pain and Orthopedics is an outpatient clinic network serving the greater local Houston, TX area. Our teams strive to deliver personalized and compassionate care to meet our patients' individualized needs. At MPO, we continue to seek talented individuals who are passionate about making a difference and developing their clinical skillset. Come join our team at Minivasive Pain and Orthopedics and unlock your potential for excellence.

Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

Employment for this position is contingent upon the successful completion of a background check and drug screening.