Medical Receptionist

Express Care; Hagerstown (MD); On-site; USD 22,730 - 24,796; Full time

Benefits offered by this job

Competitive hourly pay

Full benefits package

Health, dental, and vision insurance

401(k) plan with company match

Opportunities for growth

Job summary

A leading urgent care center in Maryland seeks a full-time Medical Receptionist to manage patient interactions, registration, and administrative tasks. The ideal candidate should have a high school diploma, at least one year of customer service experience, and effective communication skills. This role offers competitive pay ranging from $16.50 to $18 per hour, along with a full benefits package and opportunities for growth.

Qualifications

• Minimum of one year of customer service experience, preferably in a medical setting.
• Medical Administrative Assistant certification preferred.
• Must have scheduling flexibility, including weekends and holidays.

Responsibilities

• Greet and register patients, update demographics, verify insurance information.
• Answer telephone calls and manage phone messages.
• Collect patient payments and manage transactions.
• Assist with administrative tasks like faxes and emails.
• Maintain a clean and professional work environment.

Skills

Effective communication

Interpersonal skills

High level of professionalism

Experience with medical office software

Reliability

Education

High School Diploma or equivalent

Job description

Join to apply for the Medical Receptionist role at Express Care

Job Title: Full-Time Medical Receptionist

Company Overview: ExpressCare Urgent Care Centers is a well‑established and fast‑growing urgent care company in Maryland, committed to providing high quality healthcare to our community. An ideal applicant is a friendly, self‑motivated, and compassionate individual who can multitask in a fast‑paced environment while providing exceptional customer service to our patients. Join our team as a Medical Receptionist and help provide a positive experience to our patients!

Job Responsibilities

• Patient interaction and registration: Greet and register patients, update demographics, verify insurance information, and maintain accurate records in the EMR
• Phone management: Answer telephone calls, record messages, and accurately re‑redirect calls as needed
• Payment processing: Collect patient payments and manage payment transactions
• Administrative tasks: Assist with faxes, emails, and office organization
• Office upkeep: Maintain a clean and professional environment, and maintain a welcoming waiting area

Education

• High School Diploma, or equivalent

Licenses & Certifications

• Medical Administrative Assistant, preferred

Work Experience

• Minimum of one year of customer service experience, preferably in a medical setting is preferred

Required Skills, Knowledge, and Abilities

• Effective communication and interpersonal skills to interact with patients and coworkers
• A high level of professionalism
• Experience with medical office software is a plus
• Reliable transportation and the willingness to comply with the company travel policy
• Ability to work 12+ hour shifts, stand/walk for long periods, and lift 25 lbs.
• Must have scheduling flexibility, including weekends and holidays

Benefits

• Competitive hourly pay: $16.50 - $18, plus opportunities for overtime
• Full benefits package, including PTO, SSL, and 7 premium pay holidays when worked
• Health, dental, and vision insurance (single and family coverage) available 30 days after full‑time employment
• 401(k) plan with company match after one year
• Exciting opportunities for growth within the organization

If you’re ready to grow in a supportive, team‑oriented environment, apply today and start your journey with ExpressCare Urgent Care Centers!