Medical Receptionist

Expresscare-Urgent-Care-Centers; Dundalk (MD); On-site; USD 22,730 - 24,796; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

ExpressCare Urgent Care Centers in Dundalk, MD is seeking a Full-Time Medical Receptionist to greet patients, register them, verify insurance, and maintain EMR records. The role includes handling phone calls, processing payments, and supporting office operations in a fast-paced setting.

The ideal candidate has a High School Diploma, at least one year of customer service experience, and familiarity with medical office software.

Qualifications

• High School Diploma or equivalent.
• Medical Administrative Assistant certification preferred.
• Minimum of one year of customer service experience.
• Ability to multitask in a fast-paced environment.
• Effective communication and interpersonal skills.
• Willingness to work 13+ hour shifts and weekends/holidays.
• Experience with medical office software is a plus.

Responsibilities

• Greet and register patients, verify demographics, and maintain accurate records in the EMR.
• Answer telephone calls, record messages, and redirect calls as needed.
• Process patient payments and manage payment transactions.
• Assist with faxes, emails, and office organization.
• Maintain a clean, professional environment and welcoming waiting area.

Skills

Customer service

Communication

Professionalism

Flexibility

Education

High School Diploma

Tools

Medical office software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Receptionist

MEDICAL RECEPTIONIST Dundalk, MD, US

3 days ago Requisition ID: 2693

Salary Range: $16.50 To $18.00 Hourly

Job Title: Full-Time Medical Receptionist

Company Overview: ExpressCare Urgent Care Centers is a well-established and fast-growing urgent care company in Maryland, committed to providing high quality healthcare to our community. An ideal applicant is a friendly, self-motivated, and compassionate individual who can multitask in a fast-paced environment while providing exceptional customer service to our patients. Join our team as a Medical Receptionist and help provide a positive experience to our patients!

Job Responsibilities:

• Patient interaction and registration: Greet and register patients, update demographics, verify insurance information, and maintain accurate records in the EMR
• Phone management: Answer telephone calls, record messages, and accurately re-direct calls as needed
• Payment processing: Collect patient payments and manage payment transactions
• Administrative tasks: Assist with faxes, emails, and office organization
• Office upkeep: Maintain a clean and professional environment, and maintain a welcoming waiting area
• Education:
• High School Diploma, or equivalent
• Licenses & Certifications:
• Medical Administrative Assistant, preferred
• Work Experience:
• Minimum of one year of customer service experience, preferably in a medical setting is preferred
• Required Skills, Knowledge, and Abilities
• Effective communication and interpersonal skills to interact with patients and coworkers
• A high level of professionalism
• Experience with medical office software is a plus
• Reliable transportation and the willingness to comply with the company travel policy
• Ability to work 13+ hour shifts, stand/walk for long periods, and lift 25 lbs.
• Must have scheduling flexibility, including weekends and holidays
• Competitive hourly pay: $16.50 - $18, plus opportunities for overtime
• Full benefits package, including PTO, SSL, and 7 premium pay holidays when worked
• Health, dental, and vision insurance (single and family coverage) available 30 days after full time employment
• 401(k) plan with company match after one year
• Exciting opportunities for growth within the organization