Medical Receptionist

Fhcswfl; Fort Myers (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading company in patient care as a Medical Receptionist. This role offers a stable environment with outstanding compensation, including generous paid time off, health benefits, and multiple bonuses. You'll manage patient interactions, appointments, and records while ensuring excellent customer service.

Benefits

Generous paid time off

9 paid holidays

Excellent health benefits

Company paid pension

Multiple bonuses

Qualifications

• Prior medical receptionist experience preferred.
• Ability to perform multiple tasks.
• Basic math and computer skills.

Responsibilities

• Receives visitors or patients and directs them accordingly.
• Answers telephones and makes appointments.
• Utilizes electronic health record system to manage patient information.

Skills

Bilingual English/Spanish

Customer Service

Organizational Skills

Interpersonal Skills

Typing Skills

Education

High School Diploma

GED

Tools

Medical Manager

Electronic Health Record System

Job description

Join to apply for the Medical Receptionist role at Family Health Centers of Southwest Florida

Get AI-powered advice on this job and more exclusive features.

Description

Excellent opportunity to join a stable company providing patient care in Adult Medical. We are looking for a dependable, dedicated, and respectful person to join our team. Outstanding compensation including generous paid time off, 9 paid holidays, excellent health benefits, a company paid pension, multiple bonuses, and more!

Position Description

Receives visitors or patients, ascertains their needs and directs them accordingly. Answers telephones, makes appointments and performs other related reception area duties. Adheres to Corporate Compliance program, by reporting improper or unethical conduct, violation of applicable laws, regulations or program requirements.

Detailed Duties And Responsibilities

• Greets visitors and patients, determines their needs, checks appointments and directs the person accordingly.
• Answers questions and provides information directly to person or on telephone, based on knowledge of Center, department, policies, procedures and regulations.
• Secures all necessary information and documents including sign-in sheets, obtaining medical chart, encounter form, etc.
• Answers telephone calls using proper protocol.
• Reschedules patients' appointments, notifies patients of any changes in appointments.
• Properly records "No Shows" and updates scheduler system information.
• Immediately refers any "Walk-In" patients to medical triage, if they present with severe or unusual symptoms or complaints.
• Assures all communications and transactions with patients and visitors are conducted in a mature, calm, sensitive and respectful manner. Performs additional duties, such as translation, as may be required.
• Proficient in Medical Manager, including patient registration, updating insurance and procedure entry.
• May be asked to function in this capacity as staffing needs dictate.
• Verification of and authorization by insurance.
• Utilizes electronic health record system to enter, retrieve and document patient information, clinical tasks, communications, and physician orders accurately and efficiently.
• Other duties as required.

Requirements

TRAINING AND EXPERIENCE:

• High School Diploma, GED or equivalent training and experience
• Prior medical receptionist experience preferred
• Ability to perform multiple tasks.
• Basic math and computer skills

Special Requirements

• Bilingual English/Spanish preferred
• Pleasant phone manners and professional appearance
• Excellent customer service skills

Knowledge, Skills And Abilities

• Good organizational skills
• Ability to manage multiple tasks simultaneously. Interpersonal skills and ability to work cooperatively with multi-disciplinary and multi-cultural staff
• Computer literate, with good typing skills, 35 WPM
• Working knowledge of medical records and electronic health record system

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Hospitals and Health Care